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Floor Manager

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Frasers Group Full time

Job Title: Floor Manager

About the Role:

We are seeking a highly motivated and experienced Floor Manager to join our team at Flannels. As a Floor Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of sales associates.

Key Responsibilities:

  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
  • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
  • Pro-actively engage with clients to develop customer loyalty
  • Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
  • Support with stock counts and other operational duties

Requirements:

  • Demonstrates a high level of personal energy
  • Confident, assertive and personable
  • Positive and enthusiastic with a can do attitude
  • Great communication skills
  • Self-driven to upskill and learn

What We Offer:

  • 28 days holiday a year inclusive of bank holidays
  • 20% Staff Discount across all Frasers group Stores
  • 50% in store uniform discount
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Commission led bonuses across a wide range of products
  • Long Service awards
  • Discounted Gym membership