Dynamics 365 CE Business Process Consultant

6 days ago

London, Greater London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time

Job Title: Dynamics 365 CE Business Process Consultant

Location: Remote (client site travel required)

Salary: £55k-£70k (no sponsorship offered)

Company Overview: Cognitive Group, part of the Focus Cloud Group, is a global digital, data, and technology consultancy specializing in end-to-end transformation. We are a Microsoft Inner Circle and Cloud Services partner, delivering user-centered and accessible services through our agile teams, leveraging the latest technologies.

Job Summary: We are seeking a highly skilled Dynamics 365 CE Business Process Consultant to join our dynamic team. This role offers the chance to work with cutting-edge technologies and significantly impact our clients' success.

Key Responsibilities:

  • Collaborate with clients to understand their business needs and processes.
  • Conduct requirements gathering sessions and document business processes.
  • Translate business requirements into functional specifications.
  • Configure Dynamics 365 CE to align with business requirements.
  • Conduct functional testing and ensure solution quality.
  • Provide end-user training and support to ensure smooth adoption.
  • Assist in project planning and provide input on best practices and solutions.
  • Collaborate with technical teams to ensure seamless integration and customization.

Requirements:

  • Extensive experience as a Business Process Consultant specializing in Dynamics 365 CE.
  • Strong understanding of business processes and best practices in CRM.
  • Expertise in configuring and customizing Dynamics 365 CE.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills for effective client interaction.
  • Proven ability to manage multiple tasks and projects simultaneously.
  • Experience in conducting workshops and training sessions for clients and stakeholders.

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