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Client Support Specialist
2 months ago
Position Overview
To apply for this position, please follow the link provided. Applications submitted through other means will not be considered.
Key Responsibilities
As a Client Support Specialist, you will serve as the primary contact for our clients during critical moments. Whether through phone calls, scheduled meetings, or online messaging, you will ensure that every interaction is smooth and effective.
You will join a collaborative team of over 150 professionals across multiple contact center locations. Our environment fosters teamwork and support, ensuring that you always have assistance at hand. Additionally, our robust support network keeps all team members engaged and inspired.
This position primarily involves telephone interactions; however, following your training period, you will have the option for hybrid work arrangements. This includes one day a week of flexibility, with permanent hybrid roles promoting an excellent work-life balance. Working hours are from 8 AM to 6 PM, Monday to Friday, with one weekend shift every two weeks, accompanied by a weekday off.
About MSI Reproductive Choices
At MSI Reproductive Choices, our achievements are built on the commitment of our dedicated team and our focus on client needs. As a premier provider of sexual and reproductive health services, we strive to empower our clients' reproductive decisions, fostering a more equitable world for all. Through tailored care, we prioritize our clients' needs and experiences at every stage.
We are thrilled to offer an opportunity to join our national contact center, where the hours are designed to complement a healthy work-life balance.
Job Duties
For further details regarding the role, please refer to the job description:
Candidate Profile
Preferred Qualifications
- Previous experience in a contact center environment
