Patient Appointment Coordinator

2 weeks ago


Stafford, United Kingdom Office Angels Full time
Are you a detail-oriented and efficient professional seeking a role in a prominent healthcare organization?

Join a vibrant and innovative team that prioritizes its employees and cultivates a nurturing and inclusive workplace environment. This is an excellent opportunity to contribute to a leading healthcare provider.


Our client, a distinguished healthcare organization, is in search of two Patient Appointment Coordinators to enhance their Endoscopy Scheduling team.

In this essential role, you will be instrumental in ensuring the effective operation of the Endoscopy department, instilling patient confidence in our client's expertise and quality of care.


As a Patient Appointment Coordinator, your primary responsibilities will include reaching out to patients to schedule appointments, providing information about procedures, and entering appointment details into the system. Your precision, speed, and interpersonal abilities will be crucial in guaranteeing that patients receive timely and appropriate care.

What We Offer:

Attractive Compensation:
Competitive daily rate, along with weekly holiday pay and exceptional benefits from Office Angels.

Long-Term Engagement:
6-month contract with potential for extension.

Professional Growth:
Opportunity to gain valuable experience within a healthcare environment.

Flexible Scheduling:
Options for working hours: 8.00am - 4.00pm or 9.00am - 5.00pm.

Immediate Onboarding & Training Provided.

Your Key Responsibilities:

  • Appointment Management: Conducting outbound and receiving inbound calls to coordinate endoscopy procedures based on availability and patient preferences.
  • Patient Interaction: Offering patients comprehensive information regarding their scheduled procedures, including preparation guidelines and arrival times.
  • Collaboration: Partnering with healthcare professionals to ensure a seamless process and availability of necessary resources.
  • Record Keeping: Maintaining precise records of appointments, cancellations, and updates in the scheduling system and electronic medical records.
  • Patient Assistance: Supporting patients with scheduling conflicts, inquiries, or special needs.
  • Regulatory Compliance: Adhering to organizational policies and regulatory standards.
  • Conflict Resolution: Effectively managing scheduling conflicts, cancellations, and urgent appointment requests.
  • Customer Care: Providing outstanding service to patients, their families, and healthcare providers through prompt and professional responses.

Essential Qualifications:
Experience in a healthcare setting, particularly in scheduling or administrative roles is preferred.
Familiarity with endoscopy procedures is advantageous.
Strong communication skills and the ability to engage effectively with patients and healthcare professionals.
Excellent organizational abilities and attention to detail.
Proficiency in scheduling software and electronic medical records systems.
Knowledge of medical terminology related to endoscopy procedures is desirable.

The ideal candidate will exhibit exceptional communication skills, adaptability, and dependability, contributing to the delivery of top-notch service.

If you are looking for a fulfilling opportunity in a supportive and inclusive work environment, we encourage you to consider this role.

Please Note:
A Basic DBS check will be required due to the nature of this position.


Office Angels operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this position, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement, which outlines how we will utilize your information, is available on our website.



  • Stafford, United Kingdom Weeping Cross Health Centre Full time

    To coordinate all key PCN patient activity, including improving access to services information and ensuring health and care planning is timely, efficient, and patient-centred. To provide general assistance to the PCN and practice teams bringing together all the information about a patient's care and support needs to improve patient care. Key...

  • Appointment Scheduler

    1 month ago


    Stafford, United Kingdom Office Angels Full time

    Are you an organised and efficient individual looking for an opportunity to work for a leading healthcare provider? Would you love to be part of a dynamic and forward-thinking organisation that values its staff and fosters a supportive and inclusive work environment? If so, don't miss out on this opportunity! Our client, a renowned healthcare provider,...

  • Treatment Coordinator

    3 months ago


    Stafford, United Kingdom Rodericks Dental Full time

    Role Description Treatment Coordinator Location: 5 St Mary’s Place, Stafford, ST16 2AR Detail days - looking for a Treatment Coordinator 4-5 days, can be flexible and accept 3 days for the right candidate.  Our practice is a 4 surgery private practice, with a small nhs and nhs orthodontics contract.  Offering a wide range of private...

  • Appointment Scheduler

    3 months ago


    Stafford, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The post holder will provide a high level of administrative support to the Breast Imaging Department. There is a requirement to exchange verbal and written information with patients, staff and carers, requiring tact and diplomacy. The post-holder would create appointments and monitor pathways accordingly from referral to results. They would work closely with...


  • Stafford, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking to recruit a Breast Imaging appointment Scheduler 21hrs worked over 3 days. The post holder will provide a high level of administrative support to the Breast Imaging Department. There is a requirement to exchange verbal and written information with patients, staff and carers, requiring tact and diplomacy. The post-holder would create...


  • Stafford, United Kingdom GP First Ltd Full time

    Utilise population health intelligence to proactively identify and work with the priority group of patients to deliver personalised care Support the practices in delivering their outcome targets for both the LD and SMI populations Lead for prevention and tackling of health inequalities. Bringing together key agencies to ensure multi-disciplinary teams tackle...


  • Stafford, United Kingdom Brewood Medical Practice Full time

    Job summary : Receive, assistand direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way. Provide generalassistance to the practice team and project a positive and friendly image topatients and other visitors, either in person or via the telephone. Job responsibilities: Administration...

  • Community Coordinator

    3 months ago


    Stafford, United Kingdom MHA Full time

    **Job reference** REQ019570 **Community Coordinator based at South Staffs Communities**: **Job description** **Available Hours**: **Permanent - Part Time - 26 hours per week.** - A great opportunity to work in your local community to support older people to increase social inclusion. - We are looking for an enthusiastic individual to join our team in...

  • Medical Receptionist

    5 months ago


    Stafford, United Kingdom Brewood Medical Practice Full time

    **JOB TITLE**: CARE COORDINATOR (RECEPTIONIST) REPORTS TO: Reception Manager HOURS: As per contract Job Responsibilities Include but are not limited to: Job summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team...


  • Stafford, United Kingdom EU Automation Full time

    Job Advert **The Opportunity**: We have an exciting opportunity available for a Warranty & Returns Coordinator. As a key member of our team, you will report directly to the Warranty and Returns Manager and make significant contributions to the efficient coordination and resolution of warranty and returns issues. Using your excellent organisational skills...

  • Sales Coordinator

    3 months ago


    Stafford, United Kingdom The Retrofit Academy CIC Full time

    The Organisation The Retrofit Academy (TRA) CIC is the driving force in retrofit skills and knowledge. Retrofit is the process of improving the homes we live in to make them warmer, healthier and to reduce their carbon emissions. This involves the improvement of the building fabric by installing insulation, improving the ventilation and building services in...


  • Stafford, United Kingdom EU Automation Full time

    About EU Automation: Responsibilities of a Supply Chain Coordinator include: - The warehouse operations of this position include implementing logistic strategies, tracking goods from the origin point to the warehouse and monitoring deliveries - The purchasing aspect of the position includes selecting, grading and creating contracts with new suppliers, and...


  • Stafford, United Kingdom Nicholas Clarke Associates Ltd Full time

    Engineering Services CoordinatorCompany: Nicholas Clarke Associates LtdSalary: £35,000 - £50,000 + BenefitsWorking Hours: 7:30am – 4:30pm (Monday – Friday)A reputable engineering firm is seeking a dedicated Engineering Services Coordinator to enhance their administrative and engineering operations. This organization provides innovative solutions across...

  • Booking Coordinator

    3 months ago


    Stafford, United Kingdom L123 Ltd ta Veriserv Full time

    We require a professional and efficient communicator who can liaise with our customers to secure engineers appointments. This is a planned maintenance role and as such involves no cold calling. The role includes maintenance of accurate computerised records of appointments, updating data in our electronic diaries and job management system, forward planning...

  • Booking Coordinator

    3 months ago


    Stafford, United Kingdom L123 Ltd ta Veriserv Full time

    We require a professional and efficient communicator who can liaise with our customers to secure engineers appointments. This is a planned maintenance role and as such involves no cold calling. The role includes maintenance of accurate computerised records of appointments, updating data in our electronic diaries and job management system, forward planning...

  • Booking Coordinator

    3 months ago


    Stafford, United Kingdom L123 Ltd ta Veriserv Full time

    We require a professional and efficient communicator who can liaise with our customers to secure engineers appointments. This is a planned maintenance role and as such involves no cold calling. The role includes maintenance of accurate computerised records of appointments, updating data in our electronic diaries and job management system, forward planning...


  • Stafford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    To provide effective and efficient Secretarial/Administration support to Consultant Psychiatrists, and to the multi-disciplinary clinical team. This includes the provision of office support services to facilitate patient care delivered by the team and liaison with other staff groups and outside agencies, to support both Day therapies and the Kinver Inpatient...

  • Receptionist

    5 months ago


    Stafford, United Kingdom Hazeldene House Surgery Full time

    To welcome and direct patients and visitors on arrival. To Care Navigate appointments to the correct clinician. To liase with other health care professionals and take details information from patients when booking appointments. To prepare clinical rooms in a morning ready clinicians to arrive and start their day. To be responsible for answering general...


  • Stafford, United Kingdom EU Automation Full time

    Job Advert We are looking for a motivated and attentive individual to join our Global Trade Team. In this role you will be helping with the import and export process for the business by all modes of transport, sea, air, road and courier. This will involve helping with the preparation of both import & export documentation, liaising with freight agents and...


  • Stafford, United Kingdom EU Automation Full time

    Job Advert We are looking for a motivated and attentive individual to join our Global Trade Team. In this role you will be helping with the import and export process for the business by all modes of transport, sea, air, road and courier. This will involve helping with the preparation of both import & export documentation, liaising with freight agents and...