Engineering Services Coordinator
2 months ago
Company: Nicholas Clarke Associates Ltd
Salary: £35,000 - £50,000 + Benefits
Working Hours: 7:30am – 4:30pm (Monday – Friday)
A reputable engineering firm is seeking a dedicated Engineering Services Coordinator to enhance their administrative and engineering operations.
This organization provides innovative solutions across various sectors, ensuring a stable workflow that promises job security and opportunities for career advancement.
The Engineering Services Coordinator will play a crucial role within the administration and engineering team, focusing on delivering exceptional service to clients, managing equipment maintenance contracts, and ensuring customer satisfaction.
Key responsibilities include:
- Processing customer service requests efficiently.
- Overseeing timely and budget-conscious maintenance and servicing.
- Coordinating both scheduled and urgent service appointments.
- Assigning technicians to service tasks and managing necessary equipment rentals.
- Maintaining clear communication with on-site engineers regarding service requirements.
- Generating detailed reports on completed work.
- Collaborating closely with the Project Manager to ensure alignment with project goals.
- Providing clients with technical updates to clarify the scope of work.
Qualifications and Skills:
- Experience in engineering administration or customer support.
- Background in a general engineering or manufacturing setting.
- Solid understanding of mechanical and/or electrical engineering principles.
- Exceptional organizational, communication, and time management abilities.
- Proven experience in customer-facing roles.
This position offers a remarkable opportunity to join a well-established company that values employee growth and development. The organization is a leader in its field, providing a secure work environment with promising career progression.
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