Booking Coordinator
5 months ago
We require a professional and efficient communicator who can liaise with our customers to secure engineers appointments. This is a planned maintenance role and as such involves no cold calling.
The role includes maintenance of accurate computerised records of appointments, updating data in our electronic diaries and job management system, forward planning of workload to maximise efficiency and full ownership of the booking task within an expanding, dedicated operations team.
- A can-do attitude
- Experience within a service support role or a high volume call centre environment
- Excellent communication and inter-personal skills
- Outstanding telephone tone and manner
- Pride in their work
If you enjoy talking to people and you are passionate about customer service, then this might be the role for you.
Working hours are 37.5 per week, Monday to Friday, 9am to 5pm. A flexible working scheme is in operation.
**Job Types**: Full-time, Permanent
**Salary**: From £21,732.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
- No weekends
**Experience**:
- Customer support: 2 years (required)
Work Location: In person
Reference ID: Booking Coordinator
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