Import Export Coordinator

4 months ago


Stafford, United Kingdom EU Automation Full time

Job Advert

We are looking for a motivated and attentive individual to join our Global Trade Team. In this role, you will be helping with the import and export process for the business by all modes of transport, sea, air, road and courier. This will involve helping with the preparation of both import & export documentation, liaising with freight agents and customs brokers to get the best service provision, help to drive costs down and maintaining a high level of compliance during this process. Experience in a similar role is desirable but not essential.

Responsibilities of an Import Export Coordinator include:

- Overseeing day-to-day operations within the Global Trade Team to ensure timely dispatch of shipments and accuracy of the documents.
- Ensuring compliance with up-to-date legislative and customs requirements.
- Coordinate with internal stakeholders (sales, aftersales, logistics, and finance) for seamless operations.
- Liaise with carriers and freight agents for quotes, bookings, and adherance to incoterms.
- Manage import clearing instructions, customs queries, and duty payments; obtain proof of export for audits.

Essential requirements of an Import Export Coordinator:

- Experience in Europe freight, trade compliance and/or customs formalities, including an understanding of incoterms and HS codes.
- Effective customer service and communication skills with a good telephone manner.
- Ability to work both independently and as part of a busy team.
- Willing to train for further qualifications, where appropriate.

Preferred requirements of an Import Export Coordinator:

- Experience in brokerage with fast parcel operators (DHL, UPS or Fedex).
- Microsoft Office knowledge.

What we can offer you:

- Hybrid Working Policy - 2 days at home, 3 days in office after six month probationary period
- 33 days annual leave per year
- 3pm Friday finish
- Enhanced maternity and paternity leave
- Employee Assistance Programme
- Health Cash Plan
- Life cover
- NEST pension
- Celebration of seasonal and life events

The interview process:
Please note we are not accepting agency support at the moment.
- You may also know this role as Import/Export Coordinator, Global Trade Coordinator, Customs Broker, Shipping Clerk. INDHP_



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