IT Support Technician

3 weeks ago


London, Greater London, United Kingdom Ryder Reid Legal Full time

Ryder Reid Legal is seeking to recruit a skilled IT Support Technician to support one of our esteemed international law firm clients on a permanent basis.

Our client, recognized for their leading practices in intricate transactions, high-stakes litigation, and public policy, is looking for an IT Support Technician to deliver outstanding technical assistance and foster an innovative and collaborative environment within their London office.


Position Overview:

The IT Support Technician will be accountable for the daily management of computer operations across the firm's global offices.

Working under the direct guidance of the London IT Support Manager, the successful candidate will ensure exceptional service to the firm's attorneys, advisors, and staff, promoting a culture of teamwork and continuous enhancement.

  • Provide Level 1 and Level 2 technical assistance for computer system users.
  • Troubleshoot software, hardware, network devices, printers, and mobile devices.
  • Configure Cisco Phones (CUCM Administration) and deploy workstations.
  • Support mobile device management (MDM) utilizing Airwatch & Intune.
  • Set up Audio/Video Conferences and manage escalated Help Desk inquiries.
  • Engage in IT projects, software updates, and equipment returns.
  • Conduct training for system users and partake in application testing.
  • Maintain precise equipment inventory and enhance technical skills through professional development.

Key Qualifications:

  • Strong understanding of PC hardware and software, including Windows OS and MS Office.
  • Commitment to professional growth and development.
  • A minimum of three years of Second Line/Desktop Support experience in a professional services environment.
  • 5+ GCSEs including Maths and English (grades A-C).
  • ITIL Foundation and Citrix knowledge (desirable but not mandatory).


Ryder Reid Legal has been a recruitment specialist for nearly thirty years, connecting legal talent with many of the leading law firms in London and internationally.


  • IT Support Trainee

    4 days ago


    London, Greater London, United Kingdom Just IT Full time

    About this Apprenticeship OpportunityCompany Overview: Just IT is a leading provider of IT solutions and services, dedicated to helping individuals launch their careers in the tech industry.About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Trainee IT Technician. As a key member of our support team, you will...


  • London, Greater London, United Kingdom Advanced IT Services Full time

    Job Title: Roaming IT TechnicianAbout Advanced IT Services:Advanced IT Services (AIT) is a trusted provider of comprehensive IT solutions tailored to meet the needs of educational institutions and organizations. With a focus on empowering learning environments through innovative technology, AIT offers a range of services including IT infrastructure...


  • London, Greater London, United Kingdom Cornucopia IT Resourcing Full time

    Position: Audio Visual TechnicianSalary: £26,000 - £28,000Location: Central LondonOur client, a prominent player in the AV and Events Technology sector, is seeking a skilled Audio Visual Technician to join their dynamic team.In this role, you will be essential in the coordination and execution of a variety of events, ranging from intimate meetings to...


  • London, Greater London, United Kingdom Cornucopia IT Resourcing Full time

    Position: Audio Visual TechnicianSalary: £26,000 - £28,000Location: Central LondonJoin a leading name in the AV and Events Technology sector. As an Audio Visual Technician, you will be a vital contributor to the planning and execution of exceptional events.Your responsibilities will include:Setting up and dismantling AV equipment for various...


  • London, Greater London, United Kingdom Cornucopia IT Resourcing Full time

    Position: Audio Visual TechnicianSalary: £26,000 - £28,000Location: Central LondonOur client, a prominent player in the AV and Events Technology sector, is seeking a skilled Audio Visual Technician to join their dynamic team.In this role, you will be essential in the planning and execution of various events, ensuring the seamless delivery and setup of...


  • London, Greater London, United Kingdom Southbank-IT Full time

    Job DescriptionAbout Southbank-ITWe are a leading provider of bespoke IT solutions, dedicated to delivering exceptional service to our clients. Our team of experts works closely with clients to understand their business needs and provide tailored solutions that meet their requirements.We pride ourselves on our proactive approach to IT support, using smart...


  • London, Greater London, United Kingdom Air IT Full time

    Join a Leading Managed Service Provider: Are you ready to take your career to the next level with a prominent Managed Service Provider? At Air IT, we pride ourselves on not just providing IT support, but on creating remarkable experiences and driving technological advancements. About Us: Since our establishment, we have grown significantly, uniting...


  • London, Greater London, United Kingdom Just IT Full time

    Unlock Your Career Potential with Just ITAre you looking to start a new career in IT? Our IT Technician Skills Bootcamp Placement programme is designed to give you the technical skills and knowledge needed to succeed in the industry.What You Will LearnCompTIA A+ certificationMicrosoft 365 skillsSoft skills, including effective communicationProgramme...


  • London, Greater London, United Kingdom Just IT Full time

    Unlock Your Career Potential with Just ITAre you looking to start a new career in IT? Our IT Technician Skills Bootcamp Placement programme is designed to give you the technical skills and knowledge needed to succeed in the industry.What You Will LearnCompTIA A+ certificationMicrosoft 365 skillsSoft skills, including effective communicationProgramme...


  • London, Greater London, United Kingdom Searchability Full time

    Job OverviewField Support TechnicianThis is a field-based IT support position aimed at assisting various client locations.Competitive daily rate.Ideal for candidates who are available to start immediately.About UsWe are a leading provider of IT infrastructure solutions worldwide, dedicated to excellence in our field. With over two decades of experience, our...

  • IT Support Technician

    2 months ago


    London, Greater London, United Kingdom Nexus Jobs Limited Full time

    Job Description IT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a...

  • IT Support Technician

    1 month ago


    London, Greater London, United Kingdom Nexus Jobs Limited Full time

    Job DescriptionIT Support Technician - UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a...


  • London, Greater London, United Kingdom Meridian Business Support Full time £220

    Meridian Business Support is seeking a skilled Plumbing Technician to join our team for a significant refurbishment project in the educational sector.Position Overview:We require a proficient plumber to assist with the renovation of a school facility. The role involves working with domestic hot and cold water systems, specifically handling copper piping with...

  • IT Support Technician

    2 weeks ago


    London, Greater London, United Kingdom Metia Full time

    About Metia Metia is a global marketing and technology agency that helps brands create amazing experiences, ignite conversations, activate communities, inform customers, and influence decision-makers. We achieve these goals through a unique mix of marketing consulting, design, and development expertise. Our services include web design and development,...


  • London, Greater London, United Kingdom Star IT Systems Full time

    Key Responsibilities for IT Support Technician / IT ManagerImplement and Support IT Strategy: Develop and execute the company's IT strategy to ensure alignment with business objectives.Manage Third-Party Solutions: Oversee the implementation and maintenance of third-party solutions, including Routeplanner and IQ, to optimize business processes.Database...


  • London, Greater London, United Kingdom Star IT Systems Full time

    Key Responsibilities for IT Support Technician / IT ManagerImplement and Support IT Strategy: Develop and execute the company's IT strategy to ensure alignment with business objectives.Manage Third-Party Solutions: Oversee the implementation and maintenance of third-party solutions, including Routeplanner and IQ, to optimize business processes.Database...

  • IT Support Technician

    3 weeks ago


    London, Greater London, United Kingdom TALENT AVENUE Full time

    Position OverviewRole: IT Support TechnicianCompany: TALENT AVENUEThis position plays a crucial role within the organization, addressing a variety of technical challenges.You will collaborate closely with Store Managers and the central office, maintaining a direct connection with the Global Headquarters.Key Responsibilities:Engage with management to resolve...


  • London, Greater London, United Kingdom Cornucopia IT Resourcing Full time

    Job OverviewWe are seeking a highly skilled Live Event Audio Visual Technician to join our team at Cornucopia IT Resourcing.Key Responsibilities:Plan, prepare, and deliver audio visual solutions for live events, including setup and teardown of equipment.Collaborate with event planners and technical teams to ensure seamless event execution.Provide technical...


  • London, Greater London, United Kingdom Star IT Systems Full time

    Key Responsibilities for IT Support Technician / IT Manager at Star IT SystemsImplement and Support IT Strategy: Develop and execute the company's IT strategy to ensure seamless operation of systems, applications, software, services, and hardware.Manage Third-Party Solutions: Oversee the management of all third-party solutions, including Routeplanner and IQ,...


  • London, Greater London, United Kingdom Star IT Systems Full time

    Key Responsibilities for IT Support Technician / IT Manager at Star IT SystemsImplement and Support IT Strategy: Develop and execute the company's IT strategy to ensure seamless operation of systems, applications, software, services, and hardware.Manage Third-Party Solutions: Oversee the management of all third-party solutions, including Routeplanner and IQ,...