Duty Manager

5 days ago


Oxford, United Kingdom Select Service Partner UK Ltd Full time

About the Role:

As a Duty Manager - Team Leader with Select Service Partner UK Ltd, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and operational excellence in a fast-paced environment.

Key Responsibilities:

  • Lead by example, promoting a culture of excellence and customer satisfaction
  • Coordinate team efforts to ensure seamless operations and high-quality service
  • Monitor and maintain a clean, welcoming atmosphere that meets customer expectations
  • Guide and support colleagues to ensure a safe working and dining environment
  • Oversee unit performance, identifying areas for improvement and implementing changes to enhance operational efficiency
  • Recognize and celebrate exceptional service within the team, promoting inclusivity and motivation
  • Build strong relationships with colleagues and stakeholders, communicating effectively and making thoughtful decisions to drive team success

Requirements:

  • At least 1 year of experience working as a supervisor in a hospitality or retail role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Passion for delivering exceptional customer service and promoting a culture of excellence

About Us:

Select Service Partner UK Ltd is a leading provider of food and beverage services in the UK. We are committed to delivering exceptional customer experiences and creating a positive work environment for our employees.


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