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Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions, making us the perfect destination for those seeking a fun and memorable experience.With a strong presence in the UK, USA, and Australia,...
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Duty Manager
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Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout UsFlight Club is a dynamic and innovative company that has revolutionized the traditional game of darts. We've created a unique social experience that combines fast-paced gameplay with exciting social interactions, making us the perfect destination for those seeking a fun and memorable experience.With a strong presence in the UK, USA, and Australia,...
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Duty Manager
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Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at the Ice Rink Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading by example.Key ResponsibilitiesManage...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at the Ice Rink Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading by example.Key ResponsibilitiesManage...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operations team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Duty Manager at Hinksey Leisure Centre in Oxford. As a key member of our operational team, you will be responsible for ensuring the smooth running of the facility, providing exceptional customer service, and leading a team of staff to deliver high-quality...
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Duty Manager
2 weeks ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleThe Duty Manager will be responsible for managing all aspects of the facility during operating hours, ensuring activities are delivered to a high standard with safety and customer service as top priorities.Key ResponsibilitiesManage the operational team, ensuring critical cover across the site.Deploy and supervise staff, maintaining high...
Duty Manager
2 months ago
We are seeking a highly skilled and experienced Duty Manager (Team Leader) to join our dynamic team at SSP. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food and beverage units, providing exceptional customer service, and leading a team of colleagues to achieve our business objectives.
Key Responsibilities- Operational Excellence: Ensure the unit is clean, welcoming, and meets our high standards of customer service.
- Team Leadership: Guide and support your colleagues, maintaining a safe working and dining environment, and being the go-to person for day-to-day queries.
- Customer Service: Provide exceptional customer service, responding to customer complaints, and resolving issues in a professional and courteous manner.
- Performance Management: Monitor and analyze unit performance, identifying areas for improvement and implementing changes to drive business growth.
- Communication: Build strong relationships with colleagues, communicate effectively, and make thoughtful decisions to ensure the team's success.
- Competitive Salary: A competitive salary and benefits package, including a 75% discount on meals while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Continuous Growth: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
- Health and Wellbeing Support: Comprehensive family-friendly leave, flexible working, and access to retail trust and wellbeing support.
- Experience: At least 1 year of experience working as a supervisor in a hospitality or retail role.
- Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.