Electricity Settlements Specialist
2 weeks ago
Job Summary
ENGIE is seeking a highly skilled Electricity Settlements Specialist to join our team. As an Electricity Settlements Specialist, you will be responsible for validating and accepting electricity data into our billing system to ensure accuracy in electricity settlements.
Key Responsibilities
- Obtaining meter reads from customers' premises in accordance with industry targets
- Monitoring and resolving data collection issues from half-hourly sites
- Validating data before acceptance in the billing system
- Entering actual or estimated data into the system as needed
- Ensuring settlement performance meets industry targets
- Coordinating meter compliance inspections
- Engaging with third-party providers for timely completion of work
- Resolving data aggregator exceptions and trading disputes
Requirements
- Understanding of customer lifecycle and interdependencies
- Proven track record of excellent customer service
- Strong problem-solving and numerical skills
- Proficiency in Microsoft Office
- Knowledge of energy industry and settlement processes preferred
Benefits
- Flexible working model
- Competitive bonus programme
- Life assurance coverage
- Income protection benefits
- Employer pension contribution
- Healthcare cash plan
- Additional retail and lifestyle discounts
About ENGIE
ENGIE is a global leader in low-carbon energy supply and services, with over 20 years of experience in the UK energy market. Our focus is on energy storage and renewable energy such as solar, wind, and biogas. We are committed to reshaping the energy future to have a positive impact on people and the planet.
Our Values
At ENGIE, we value diversity and inclusion as essential elements for a sustainable and successful business. We are committed to attracting and retaining top talent from varied backgrounds to drive creativity, innovation, and problem-solving capabilities.
Equal Opportunity
We are an equal opportunity employer, dedicated to creating an inclusive environment for all employees based on merit and without discrimination based on any protected characteristic.
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