Customer Service Representative

2 weeks ago

Doncaster, Doncaster, United Kingdom Wienerberger België Full time

Exciting Opportunity:

Customer Support Role at Wienerberger België

We are a leading provider in the building materials industry, dedicated to shaping the future of construction and enhancing quality of life.

Job Overview:

We are seeking a Customer Support Specialist to deliver exceptional service, maintain strong customer relationships, and ensure accurate order processing.

  • Handle customer inquiries and orders efficiently
  • Coordinate with logistics team for timely product delivery
  • Provide excellent communication internally and externally
  • Contribute to department success

Key Responsibilities:

  • Ensure accurate pricing and order input
  • Communicate effectively with team members
  • Handle customer calls professionally
  • Follow complaint procedures diligently
  • Maintain relationships with sales team

Requirements:

  • Experience in Customer Service
  • Positive attitude and commitment to service excellence
  • Strong communication skills
  • Proficiency in Microsoft applications
  • Ability to work well under pressure

Benefits:

  • Competitive salary
  • Professional growth opportunities
  • Annual bonus scheme
  • Pension and Life Assurance
  • Flexible benefits

Company Overview:

With a global presence, we strive to enhance living conditions and promote sustainable living around the world through our innovative products and solutions.

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