IT Support Field Engineer
3 weeks ago
Technical Field Engineer
Location: On-site / Field Work
Salary: £30,000 - £40,000 + Company Vehicle or Fuel Allowance, Pension Scheme, 28 Days Annual Leave, Complimentary Parking
This is a remarkable chance to become part of a dynamic IT solutions provider that is experiencing growth due to the acquisition of several new contracts. This forward-thinking Managed Service Provider (MSP) offers ample opportunities for career advancement and professional development.
As a flourishing MSP, the company delivers a wide array of IT services and solutions to numerous local businesses. In light of their ongoing success, they are expanding their Infrastructure and Networking division.
In this position, you will address a range of client issues, delivering 1st and 2nd line support for software, network, and IT hardware troubleshooting.
The ideal candidate will possess a robust understanding of networking concepts, including LAN, WAN, DNS, TCP/IP, and DHCP. Familiarity with firewalls, routing & switching, Microsoft 365, and preferably virtualization technologies is also essential.
This role presents an excellent opportunity to join a rapidly evolving organization with a wealth of experience and knowledge, where each day offers new learning experiences.
Key Responsibilities:
• Diagnose and resolve technical issues
• Provide 1st and 2nd line support
• Participate in an on-call rotation (1 in 4 weeks) and occasional weekend duties
• Conduct ongoing monitoring and maintenance of client networks and infrastructure
• Work schedule: Monday to Friday, On-Site
Candidate Profile:
• Experience in Networking, Routing, and Firewall management
• Proficiency with Microsoft 365
• Familiarity with virtualization platforms such as VMware or Hyper-V is desirable
• Background in Managed Service Provisioning is advantageous
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