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Academy Facilitator

2 months ago

London, Greater London, United Kingdom Bank of America Full time
Job Title: Academy Facilitator

At Bank of America, we are seeking a highly skilled Academy Facilitator to join our team. As a key member of our Academy team, you will be responsible for delivering engaging learning content across multiple business units, reviewing and evaluating learning content, and supporting your teammates by acting as a continuous improvement coach.

Key Responsibilities:
  • Participate in the content annual review cycle, partnering with Academy content design teammates to identify content, curriculum, and/or program issues and provide recommendations.
  • Provide classroom outreach, coordination, oversight, logistics, and communications to enhance the overall Academy experience for participants.
  • Support employees across multiple lines of business with learning and development solutions and ensure learning materials are in line with the bank's learning objectives and guidelines.
  • Facilitate core and/or upskill Academy programs and professional skills, virtually or in a classroom.
  • Evaluate modes of training delivery, optimizing effectiveness and learning, and manage the logistics of delivering learning programs including communications, scheduling, finalization of course material, etc.
  • Review role play scenarios and work/case studies for learners, determining effective learning solutions for employees across the bank.
Requirements:
  • Experience in Learning Delivery, Learning design, development, and maintenance.
  • Solid understanding and working knowledge of Facilitation or Adult Learning Theory.
  • Business Acumen (Global Operations, Global Technology, International, Corporate Support Functions, Corporate Functions).
  • Clear and confident oral communication.
  • Ability to drive employee performance improvement.
  • Excellent written communication.
  • Seasoned influencing skills.
  • Skillful coaching and feedback delivery.
  • Experience in building and nurturing business relationships at all levels.
  • Time management capability, with the ability to flex your schedule to suit business needs.
  • High level of MS Office skills - Word, Excel, PowerPoint.
  • Project Management skillset, with the ability to organise and handle multiple tasks.
Benefits:
  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons.
  • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
  • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
  • Access to an Employee Assistance Program for confidential support and help for everyday matters.
  • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
  • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
About Bank of America:

Good conduct and sound judgment is crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependents or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.