Current jobs related to Guest Service Representative - Manchester - RBH

  • Guest Services Ambassador

    5 months ago

    Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are delighted to be recruiting a Guest Services Ambassador to join a brand-new Rapport team at our client's offices located in Manchester. **Our client is a UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. **_This is a full-time, permanent role (40...

  • Guest Services Ambassador

    5 months ago

    Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...

  • Guest Services Ambassador

    5 months ago

    Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...

  • Guest Service Representative

    4 weeks ago

    Manchester, United Kingdom Valor Hospitality Europe Full time

    Guest Service AgentWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to guests,...

  • Guest Service Representative

    4 weeks ago

    Manchester, United Kingdom Valor Hospitality Europe Full time

    Guest Service AgentWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to guests,...

  • Hotel Guest Service Representative

    2 weeks ago

    Manchester, United Kingdom Treehouse Manchester Full time

    At Treehouse Manchester, we're seeking a skilled and friendly Front Office Receptionist to join our team. As a key member of our Front Office team, you'll be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.About the Role:Provide exceptional guest service, ensuring a seamless and enjoyable...

  • Hotel Guest Service Representative

    2 weeks ago

    Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

    Your Key ResponsibilitiesAs a Front Office Agent at Motel One Manchester-Piccadilly, you will be the first point of contact for our guests, providing a warm and welcoming experience from check-in to departure. Your duties will include:Ensuring seamless guest check-in and check-out processesManaging bookings, overbookings, and optionsInvoicing and processing...

  • Customer Service Representative

    2 weeks ago

    Manchester, United Kingdom Malmaison Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Malmaison. As the face of our hotel, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...

  • Customer Service Representative

    7 days ago

    Manchester, United Kingdom Nando's Full time

    We are searching for a dedicated and passionate Customer Service Representative to join our team at Nando's. As a Customer Service Representative, you will be responsible for preparing and making the finest PERi-PERi meals to wow every guest.The ideal candidate will have excellent communication skills and be able to work well in a fast-paced environment. If...

  • Guest Service Executive

    4 months ago

    Manchester, United Kingdom Chaos Karts Full time

    Working Hours: 35 hours - Hours/days will vary based on business demand We are looking for fun, dynamic, and friendly personality to join our Guest Services team. You will be self-motivated, able to work independently or as part of a team. You must be flexible and able to work a variety of shifts, including weekends and holidays. You will adopt an...

  • Guest Service Agent

    5 months ago

    Manchester, United Kingdom Holiday Inn Manchester West Full time

    '''Duties''' - Greet and welcome guests in a friendly and professional manner - Provide exceptional customer service to ensure guest satisfaction - Assist guests with check-in and check-out procedures - Answer phone calls and respond to guest inquiries - Handle guest requests and resolve any issues or complaints promptly - Maintain a clean and organized...

  • Guest Services Liaison

    1 month ago

    Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    Guest Services CoordinatorWe are seeking a highly skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication with our clients and guests.Key Responsibilities:Collaborate with Guest...

  • Guest Services Liaison

    1 month ago

    Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    Guest Services CoordinatorWe are seeking a highly skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication with our clients and guests.Key Responsibilities:Collaborate with Guest...

  • Guest Service Assistant

    4 months ago

    Manchester, United Kingdom Holiday Inn Manchester West Full time

    **Guest Service Assistant** **JOB OVERVIEW** **Line Manager**: Gust Service Managers / Duty Manager **Job Purpose/Summary**: A Guest Service Assistant (GSA) delivers an exceptional experience for all guests visiting Holiday Inn Manchester-West and provides service factors which show they care by making guests feel completely comfortable - like they are a...

  • Guest Service Assistant

    4 weeks ago

    Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Guest Service Assistant

    4 weeks ago

    Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Guest Service Assistant

    4 weeks ago

    Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Guest Service Assistant

    4 weeks ago

    Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Guest Services Executive

    5 months ago

    Manchester, United Kingdom Little Lion Entertainment Full time

    **Guest Services Executive - Little Lion Entertainment** Location: Manchester Reporting to: Guest Services Manager Working Hours: 20 hours - Hours/days will vary based on business demand The Role We are looking for fun, dynamic, and friendly personalities to join our Guest Services team. You will be self-motivated, able to work independently or as part...

  • Guest Service Ambassador

    2 weeks ago

    Manchester, United Kingdom RBH Full time

    About the Role We are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a Guest Service Assistant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring that our guests have a memorable stay...

Guest Service Representative

2 months ago

Manchester, United Kingdom RBH Full time

About the Role:

We are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a Guest Service Assistant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors.

Key Responsibilities:

  • Provide timely, efficient, and knowledgeable service to guests, responding to their needs and resolving any issues that may arise.
  • Work collaboratively with the Duty Manager and other team members to ensure seamless delivery of guest services.
  • Assist with various tasks, including guest check-in, room assignments, and responding to guest inquiries.
  • Participate in ongoing training and development to enhance skills and knowledge in customer service, hospitality, and hotel operations.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • A positive and flexible attitude, with a willingness to learn and adapt to changing situations.
  • Basic computer skills and a professional telephone voice.

What We Offer:

  • A competitive salary and benefits package, including discounted hotel room rates, extra days holiday, flexible working arrangements, and a pension scheme.
  • Opportunities for career development and advancement within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

About RBH:

RBH Hospitality Management is a leading hospitality company, committed to delivering exceptional guest experiences and providing a positive and inclusive work environment for our team members. We believe in the importance of diversity, equity, and inclusion, and are proud to be an equal opportunities employer.