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Administrative Support Specialist
2 months ago
CHL Mortgages is seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will provide administrative support across our Operations department, ensuring seamless day-to-day operations.
Key Responsibilities- Administrative Support: Provide administrative support to the Operations team, including managing electronic correspondence, labeling work list post items, and completing field liaison tasks.
- Communication: Communicate effectively with customers, managers, and other stakeholders to ensure timely and accurate information exchange.
- Document Management: Prepare, check, and issue redemptions statements for all teams, as well as work council notices in line with company procedures.
- Financial Management: Prepare and submit invoices to relevant mandate holders for approval, and complete desktop valuations.
- Event Planning: Prepare and coordinate materials for committees attended by Operations, and proactively identify tasks that could be streamlined to improve department efficiency.
- Self-Motivation: Self-motivated with a desire to achieve results and provide excellent customer outcomes.
- Teamwork: Ability to work effectively as part of a team and on own initiative.
- Communication: Excellent interpersonal skills and telephone manner.
- Organizational Skills: Excellent organizational skills and attention to detail.
- Pressure Management: Ability to work under pressure and meet deadlines.
- Holiday Entitlement: 25 days holiday per annum.
- Discretionary Bonus: Up to 15% annual discretionary bonus based on performance.
- Pension Scheme: Company pension scheme with up to 9% company contribution.
- Charity Days: 1 x paid charity day.
- Cycle to Work Scheme: Cycle to work scheme.
- Charity Payroll Giving: Charity payroll giving.
- Long Service Awards: Long service awards and extra holiday.
- Healthcare Cash Plan: Healthcare cash plan.
- Life Assurance Cover: Life assurance cover x 4.
- Online Discounts: Online discounts and gym memberships.
- Enhanced Paternity and Maternity Pay: Enhanced paternity and maternity pay.
- Smart Hive Benefits: Access to Smart Hive by Bravo Benefits, providing full access to all benefits and additional discounts.
