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Hotel Guest Service Representative

2 months ago

London, Greater London, United Kingdom RBH HOTELS UK LTD Full time

Life as a Nights Guest Service Assistant at RBH Hotels UK LTD

At RBH Hotels UK LTD, we believe our team members are our greatest assets and understand the value in putting them first. Our approach to diversity in the workplace, employee wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated as a Top Employer in the Hospitality Industry.

We are passionate about the industry and always on the lookout for new talent to join us on our journey. As a Nights Guest Service Assistant, you will be an integral part of our team, working closely with the Nights Guest Service Manager to deliver outstanding guest service to our guests.

Key Responsibilities:

  • Provide timely, efficient, knowledgeable, and truly remarkable service to our guests
  • Work collaboratively with other departments within the hotel to ensure seamless service delivery
  • Be flexible and adaptable in a fast-paced environment
  • Be computer literate with a professional telephone voice

What We Offer:

  • A comprehensive benefits package that truly works for our team members
  • Discounted hotel room rates for you and your friends and family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH Hotels UK LTD holds a sponsorship license, making the immigration process a smooth journey for the right candidate.