IT Asset Administrator
1 week ago
We are seeking a highly motivated and organized IT Asset Administrator to join our team at Transformation Unit. As an IT Asset Administrator, you will be responsible for supporting and developing the Trust's IT asset register, configuration, and process documentation library, and associated systems.
The successful candidate will have significant asset or change management experience within an IT Department, with a strong understanding of relevant IT management issues and techniques. They will also have excellent interpersonal skills, relationship building skills, and the ability to present reports to a high standard.
The role will require the ability to be flexible in approach and respond effectively to varying demands, with a positive attitude and behavior. The successful candidate will also have the ability to communicate with staff at all levels, working effectively and efficiently as part of a team.
The post-holder will predominantly be expected to work on a shift-basis, normally covering hours between 8 AM and 6 PM, but occasional out-of-hours working may be needed to support system implementations, upgrades, and in support of major incident situations.
Main Responsibilities:- To take ownership as an Information Asset Administrator for IT systems associated with hardware, software, and user account-related asset and configuration management.
- To support and lead (where applicable and delegated by the Digital Infrastructure Manager) on the development of the Trust's use of IT asset and configuration management systems.
- To work with the Digital Infrastructure Manager, IT Security Manager, and IT Support Manager to lead and coordinate action on the recovery of under-utilized assets and where intervention is needed in respect of asset failure rates, visibility, or updates position.
- To assist the Digital Infrastructure Manager, IT Security Manager, and IT Support Manager in the organization and coordination of planned downtime windows as required for the maintenance of IT assets, working closely with Information Asset Owners, IT support staff, and service stakeholders.
- To support and contribute to the delivery of work packages as defined by the Digital Programme as agreed between the Digital Programme and the Digital Infrastructure Manager, including assistance to colleagues in specifying requirements and the implementation of IT assets.
- Significant asset or change management experience within an IT Department.
- Experience of information asset administration.
- Significant Asset and/or Configuration Management experience within an NHS IT Department with experience of managing and taking a lead role in these areas.
- Understanding of relevant IT management issues and techniques e.g. system change control, user acceptance, helpdesk provision, service level agreements, security standards & data protection.
- Exhibits positive attitude and behavior and a flexible approach to work.
- Interpersonal skills and relationship building skills.
- Knowledge of administrative procedures, project management, and information analysis.
- IT skills to develop and create reports, documents, and spreadsheets, and the ability to present reports to a high standard.
- Analytical skills for trend analysis and reporting.
- Flexibility in your working pattern to support out-of-hours activities as and when required.
- Understanding of confidentiality issues and data protection, and adherence to Trust and Government policies in these areas.
- Have a full UK driving license and access to own transport.
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