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Deposit Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom Austin & Wyatt Full time
Deposit Manager Job Description

We are seeking a highly organized and detail-oriented Deposit Manager to join our team. As a Deposit Manager, you will be responsible for providing exceptional customer service to landlords, tenants, and branch staff, ensuring a smooth transition throughout the deposit process.

Key Responsibilities:
  • Liaise with landlords, tenants, and branch staff to ensure a seamless deposit process.
  • Administer Tenancy Deposit Scheme referrals and ensure prompt and proper payments.
  • Draw up a schedule of costs based on the checkout report and mediate disputes between parties.
  • Provide outstanding customer service and resolve issues in a timely and professional manner.
Essential Skills and Experience:
  • Excellent communication and interpersonal skills.
  • Strong administration and organizational skills.
  • Ability to work to deadlines and maintain accurate records.
  • Resilient and positive attitude with a focus on delivering high-quality results.
About Us:

Austin & Wyatt is a leading estate agency and property services provider in the UK. We offer a range of services, including residential sales and lettings, new homes, mortgage services, and more. We are committed to providing exceptional customer service and creating a positive and inclusive work environment.

We are an equal opportunities employer and welcome applications from candidates from diverse backgrounds. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.