Assistant Store Manager

5 days ago


Glasgow, Glasgow City, United Kingdom Footasylum Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at Footasylum. As a key member of our retail team, you will play a vital role in ensuring the smooth operation of our stores and delivering exceptional customer service.

Key Responsibilities
  • Assist the Store Manager in overseeing the day-to-day activities of the store, including managing staff, maintaining stock levels, and ensuring a high level of customer satisfaction.
  • Take on managerial tasks in the absence of the Store Manager, including opening and closing the store, managing cash handling, and dealing with customer complaints.
  • Develop and implement strategies to improve sales, customer engagement, and staff performance.
  • Collaborate with the Store Manager to achieve business objectives, including sales targets, customer satisfaction, and staff development.
  • Contribute to the development of a positive and inclusive store culture, promoting diversity, equity, and inclusion.
Requirements
  • Proven experience in a retail management role, preferably in a fast-paced environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering a high level of customer satisfaction.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A chance to work with a leading retailer in the fashion industry.

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