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Assistant Store Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Footasylum Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at Footasylum. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Assist the Store Manager in overseeing the day-to-day operations of the store, including managing staff, maintaining stock levels, and ensuring a high level of customer satisfaction.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase customer loyalty.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work closely with the Store Manager to identify areas for improvement and implement changes to drive business growth.
  • Recruit, train, and develop a high-performing team, ensuring that all staff members are equipped to provide exceptional customer service and meet sales targets.
Requirements
  • Proven experience in a retail management role, with a strong track record of delivering sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Knowledge of fashion retail and industry trends, with a passion for delivering exceptional customer service.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities, to help you achieve your career goals.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading fashion retailer, with a strong brand reputation and a commitment to excellence.