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Location Manager
2 months ago
We are seeking a skilled and compassionate Location Manager to join our team at Anchor. As a key member of our housing team, you will play a vital role in ensuring the smooth operation of our locations and providing exceptional support to our residents.
Key Responsibilities- Manage the day-to-day operations of the location, ensuring a safe and welcoming environment for residents.
- Develop and maintain strong relationships with residents, internal stakeholders, and external partners to promote a sense of community and inclusivity.
- Oversee the maintenance and upkeep of communal areas, working closely with our property colleagues and contractors to ensure high standards are met.
- Manage the location's budget and service charge accounts, ensuring financial transparency and accountability.
- Provide support and guidance to residents, signposting them to relevant health and social services as needed.
- Promote inclusion and social events, encouraging residents to engage with Anchor and their community.
- Build resident confidence by ensuring their views are acted upon, managing expectations, and delivering on our commitments.
- Resolve complaints in a timely and professional manner, ensuring the customer is kept informed throughout.
As a Location Manager at Anchor, you will benefit from a range of rewards and opportunities, including:
- A competitive salary and benefits package.
- Ongoing personal and professional development opportunities.
- A chance to make a real difference in the lives of our residents.
- A supportive and inclusive work environment.
Anchor is England's largest not-for-profit provider of care and housing for older people. Our mission is to transform housing and care so everyone can have a home where they love living in later life. We are proud to be an equal opportunities employer, celebrating diversity and inclusion in all that we do.
