Facilities Coordinator

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

Job Overview

The Facilities Coordinator (Hard FM) position is designed to oversee the daily monitoring and administration of the organization's hard facilities contracts and service providers, ensuring compliance with service specifications, key performance indicators (KPIs), and performance management frameworks. This encompasses various areas, including mechanical, electrical, building maintenance, and security systems.

The primary objective of this role is to collaborate with and support the different Estates and Facilities Managers to guarantee a consistent and efficient Estates and Facilities management service is upheld at all times. The individual in this position will be accountable for ensuring that all organizational premises are secure and conducive for use, while also ensuring that all services adhere to statutory regulations, governmental standards, and are responsive to the needs of stakeholders.

Key Responsibilities

For a comprehensive list of responsibilities and key duties associated with this role, please refer to the attached job description and person specification documents.

About Our Organization

Our organization employs a workforce of 3,500 across 63 locations, serving a population of 2,600,000 in the North East region over an area of 3,230 square miles.

While many perceive the role of the ambulance service as merely transporting patients to hospitals, our responsibilities extend far beyond that.

The skills of our paramedics have evolved significantly in recent years, enabling us to provide more treatment at the scene and during transport to medical facilities.

We operate a dedicated clinical assessment service that ensures patients receive the most suitable care from the outset of their journey.

Additionally, we have a specialized unit within the organization that addresses incidents involving explosions or terrorist threats.

Ultimately, our patients are at the core of everything we do, supporting our mission of delivering "safe, effective, and responsive care for all."

We value and appreciate the diversity that our employees bring to the workplace. We strive to recruit a workforce that reflects the community we serve and welcome applications from individuals of all backgrounds. To fulfill our commitments to diversity and inclusion, we evaluate ourselves against various frameworks. We are recognized as an ENEI Gold employer, a Disability Confident Leader, and have received the Dyslexia Smart Award, among other accolades.

Job Responsibilities

For a detailed overview of responsibilities and key duties associated with this role, please refer to the attached job description and person specification documents.

Qualifications and Training

Essential Criteria

  • Qualification: Honours Degree in a relevant field such as Property Management, Building Surveying, or Facilities Management.
  • Comprehensive understanding of building construction.
  • Proficient in the use of AutoCAD Architecture.
  • Experience in defect appraisal and repair options.
  • In-depth knowledge of Health and Safety legislation related to estates management.
  • Experience in contractor management.
  • Ability to utilize contract information to generate high-quality reports.
  • Strong IT skills, including proficiency in standard MS Office applications such as Outlook, Word, PowerPoint, and Excel.
  • Proven experience in managing budgets and achieving financial targets.
  • Capability to comprehend and interpret end-user requirements while managing expectations to ensure successful outcomes.

Desirable Criteria

  • Membership of (or working towards) a Professional Institution.
  • Qualification or experience in project management.
  • Experience in managing multiple properties.
  • Knowledge of construction project management.


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