Senior Fundraising Operations Manager
4 weeks ago
Harris Hill is delighted to be working with a national charity to recruit for a Senior Fundraising Operations & Prospect Development Executive to support the implementation and management of the charity's world-class fundraising operations model.
Key Responsibilities:- Manage prospect research subscriptions, acting as account manager as needed, and liaising with internal and external stakeholders to review these as needed, in line with the agreed budget.
- Provide research to identify new high net-worth prospective donors and give insight on existing donors (individuals and organisations) who have the capacity and propensity to donate at a high level.
- Deliver a range of research including data mining and cold prospecting, qualification, in-depth profiles, network/stakeholder mapping, event guest list prospecting, and briefs.
- Work with key stakeholders to identify new ways of working, enhance and improve fundraising operations processes and systems, and support the management of central process resources.
- Support the management of the processes which underpin our prospect identification, qualification, and development.
- Assist with the reporting on team performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
- Where required, support the implementation of a new Customer Relationship Management (CRM) system.
- Previous experience working within a fundraising operations role or similar field (supporter care, data, insight, or prospect research).
- An understanding of the role of fundraising operations within a charity environment.
- Proficiency in using relationship management databases and an understanding of data management best practices.
- Desirable previous experience in using CRMs (Customer Relationship Management) or other data analysis tools to create reports, prospect supporters, and monitor KPIs.
- Developed knowledge of Microsoft Office programs, in particular SharePoint, Word, Excel, PowerPoint, Outlook, and an understanding of how they can be used to improve processes.
- Knowledge of prospect research strategies, specialist tools, and techniques and the role they play within a fundraising context.
- Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts, and foundations.
- Experience in providing high-quality in-depth prospect research, including full profiles and due diligence assessments.
Salary: £30,000 - £40,000 per annum
Contract type: Full-time, permanent
Location: London, hybrid, flexible travel to the office
Closing date: on a rolling basis
Recruitment process: https://www.harris-hill.co.uk
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