Retail Operations Leader

2 weeks ago


Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

We are seeking a dedicated Store Manager to oversee our operations at Jones Bootmaker. This role is a permanent full-time position, requiring a commitment of 40 hours per week.

Are you a seasoned Retail Store Manager or Assistant Manager with a customer-focused approach, eager for your next opportunity?

Do you take pride in achieving sales goals while inspiring and nurturing a team that feels like family?

Would you like to be part of a thriving business that values family principles and environmental responsibility, where your contributions truly matter?

We are in search of a motivated individual who is passionate about delivering outstanding customer service, creating an enjoyable and inviting atmosphere for both staff and customers.

As a third-generation family-owned business, we have maintained our core values and culture, which are stronger than ever. In our bustling stores, every day is unique, ensuring a dynamic work environment filled with opportunities for enjoyment.

Compensation, Work Hours & Benefits for our Store Manager

Up to £32,000 annually

  • Attractive Staff Discount program, with options to share with family and friends.
  • Holiday Entitlement that increases with tenure.
  • Company Pension Contribution, Discretionary Annual Bonus, and Death in Service benefit.
  • Access to the Pavers Foundation: an employee-driven grant and charitable initiative.
  • Access to the Pavers Academy: offering career development through online learning, in-person courses, apprenticeships, professional qualifications, and mentoring.
  • Access to wellbeing and financial support through RetailTRUST.

Key Responsibilities as our Store Manager

  • Enhance the performance of your store by making sound commercial decisions and collaborating with your area manager and head office to ensure timely product availability for optimal sales.
  • Lead your team in fostering a customer-first culture, providing genuine, honest, and knowledgeable product advice to deliver the best customer experience.
  • Inspire and develop yourself and your team to meet and exceed KPIs and realize your full potential.
  • Cultivate self-awareness, embracing the opportunity to learn and take accountability for both personal and store performance.
  • Embody the Pavers ethos, consistently leading by example.

About Us

Pavers has proudly operated for over 50 years, thriving as a successful and highly profitable family-run footwear retail business, with a strong presence across the UK and Ireland. We manage over 190 stores, including the esteemed Jones Bootmaker and Herring Shoes brands, and are continuously expanding our store network. We have been recognized as one of the Top Retailers to work for in the UK, holding a top 5 position since 2023 and maintaining a prestigious 3* world-class employee engagement rating in 2023 and 2024. Our commitment to our people and the planet remains unwavering.

As the first major retailer to achieve Carbon Neutral status in 2021, we uphold this status annually, demonstrating our steadfast dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting essential causes in health, education, and community sectors.

Our nurturing family environment promotes exceptional job satisfaction, ensuring our team members are well-supported. We firmly believe that by investing in our people, we provide the best service to our customers.

If this aligns with your career aspirations, we would be pleased to hear from you.



  • Harrogate, North Yorkshire, United Kingdom Retail Jobs UK Limited Full time

    Retail Operations Leader, Luxury Sector, Beauty and Cosmetics, Harrogate We are seeking a Retail Operations Leader to oversee a prestigious location for a high-end Beauty brand. The successful applicant will possess extensive experience in a consultative retail atmosphere, focusing on delivering exceptional customer service. Key Qualifications and...


  • Harrogate, North Yorkshire, United Kingdom RETAIL JOBS UK LIMITED Full time

    Join Our Team as a Retail Store Leader in HarrogateWe are a renowned company in the beauty and cosmetics sector, currently in search of a dedicated Retail Store Leader to manage our operations in Harrogate.The ideal candidate will possess:A genuine enthusiasm for beauty and wellness merchandiseProven experience in a high-end retail environmentA solid history...


  • Harrogate, North Yorkshire, United Kingdom Marks and Spencer Full time

    About the RoleThis is an exciting opportunity to join Marks and Spencer as a Data Management Leader, where you will play a key role in driving business growth and profitability through effective data management and analysis.Key ResponsibilitiesDevelop and implement data-driven strategies to support business decision-making and drive sales growth.Lead a team...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    We are seeking a dedicated Store Supervisor to oversee our retail location at Jones Bootmaker. This role is a permanent full-time opportunity, offering a 40-hour work week. Are you a seasoned Retail Operations Leader or Assistant Supervisor with a customer-focused approach, eager for your next career move? Do you take pride in achieving sales goals...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    We are seeking a dedicated Store Supervisor to oversee our operations at Jones Bootmaker. This role is a permanent full-time position, requiring a commitment of 40 hours per week. Are you a seasoned Retail Operations Leader or Assistant Supervisor with a customer-focused approach, eager for your next opportunity? Do you take pride in achieving sales...

  • Retail Team Leader

    20 hours ago


    Harrogate, North Yorkshire, United Kingdom Seasalt Limited Full time

    Job Summary:We are seeking a highly skilled and motivated Retail Team Leader to join our Harrogate store team on a part-time basis. As a key member of our retail team, you will play a vital role in driving sales, improving customer satisfaction, and contributing to the overall success of our business.Key Responsibilities:Customer Service: Provide exceptional...

  • Retail Team Leader

    23 hours ago


    Harrogate, North Yorkshire, United Kingdom Seasalt Limited Full time

    Job Summary:We are seeking a highly skilled and motivated Retail Team Leader to join our Harrogate store team on a part-time basis. As a key member of our retail team, you will play a vital role in driving sales, improving customer satisfaction, and contributing to the overall success of our business.Key Responsibilities:Customer Service: Provide exceptional...


  • Harrogate, North Yorkshire, United Kingdom Yorkshire Cancer Research Full time

    About the RoleWe are seeking a highly skilled Retail Support Manager to join our Retail and Operations team at Yorkshire Cancer Research. As a key member of our team, you will provide management cover at our retail locations, ensuring the smooth operation of our shops and delivering exceptional customer service.Key ResponsibilitiesManage the day-to-day...


  • Harrogate, North Yorkshire, United Kingdom Yorkshire Cancer Research Full time

    About the RoleWe are seeking a highly skilled Retail Support Manager to join our Retail and Operations team at Yorkshire Cancer Research. As a key member of our team, you will provide management cover at our retail locations, ensuring the smooth operation of our shops and delivering exceptional customer service.Key ResponsibilitiesManage the day-to-day...


  • Harrogate, North Yorkshire, United Kingdom Yorkshire Cancer Research Full time

    About the RoleWe are seeking a highly skilled Retail Support Manager to join our Retail and Operations team at Yorkshire Cancer Research. As a key member of our team, you will provide management cover at our retail locations, ensuring the smooth operation of our shops and delivering exceptional customer service.Key ResponsibilitiesManage the day-to-day...


  • Harrogate, North Yorkshire, United Kingdom Yorkshire Cancer Research Full time

    About the RoleWe are seeking a highly skilled Retail Support Manager to join our Retail and Operations team at Yorkshire Cancer Research. As a key member of our team, you will provide management cover at our retail locations, ensuring the smooth operation of our shops and delivering exceptional customer service.Key ResponsibilitiesManage the day-to-day...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    We are seeking a dedicated Retail Operations Manager to oversee our store at Jones Bootmaker. This is a permanent full-time role, with a commitment of 40 hours per week. Are you a seasoned Retail Operations Manager or Assistant Supervisor with a customer-focused approach, eager for your next opportunity? Do you take pride in achieving sales goals while...


  • Harrogate, North Yorkshire, United Kingdom Yorkshire Cancer Research Full time

    Job SummaryAs a Retail Support Manager at Yorkshire Cancer Research, you will provide management cover at retail locations as required by the charity. This role involves supporting the Retail Area Manager in managing the day-to-day operation of the shop, including leading a team of volunteers, ensuring accurate accounting and handling of assets, delivering...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    We are seeking a dedicated Retail Operations Manager to oversee our store at Jones Bootmaker. This is a permanent full-time role, requiring a commitment of 40 hours per week. Are you a seasoned Retail Operations Manager or Assistant Supervisor with a customer-focused approach, eager for your next opportunity? Do you take pride in achieving sales goals while...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    We are seeking a dedicated Retail Operations Manager to oversee our store at Jones Bootmaker. This is a permanent full-time role, offering a 40-hour work week. Are you a seasoned Retail Operations Manager or Assistant Supervisor with a customer-focused approach, eager for your next opportunity? Do you take pride in achieving sales goals while inspiring and...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    Position OverviewWe are seeking a dedicated **Store Manager** to oversee our retail operations at Jones Bootmaker. This role is a permanent full-time opportunity, requiring a commitment of 40 hours per week.As an accomplished **Retail Store Manager** or **Assistant Manager**, you will bring a customer-focused approach to your leadership style. Your ability...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    Position OverviewWe are seeking a dedicated Store Manager to oversee our operations at Jones Bootmaker. This role is a permanent, full-time opportunity, requiring a commitment of 40 hours per week.Key ResponsibilitiesLead and inspire a team to achieve sales goals while fostering a positive customer experience.Utilize your retail management expertise to...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    Position OverviewWe are seeking a dedicated **Store Manager** to oversee our retail operations at Jones Bootmaker. This role is a permanent full-time opportunity, requiring a commitment of 40 hours per week.As an accomplished **Retail Store Manager** or **Assistant Manager**, you should possess a customer-focused approach and be ready to embrace your next...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    Position OverviewWe are seeking a dedicated **Store Manager** to oversee our operations at Jones Bootmaker. This role is a permanent, full-time opportunity, requiring a commitment of 40 hours per week.As an accomplished **Retail Store Manager** or **Assistant Manager**, you should possess a customer-focused approach, ready to embrace your next professional...


  • Harrogate, North Yorkshire, United Kingdom Jones Bootmaker Full time

    Position OverviewWe are seeking a dedicated Store Manager to oversee our operations at Jones Bootmaker. This role is crucial in ensuring the smooth functioning of our retail environment.Key ResponsibilitiesLead and inspire a team to achieve sales objectives.Foster a customer-focused atmosphere that enhances the shopping experience.Monitor and analyze sales...