Customer Service Representative
2 weeks ago
Elevation Recruitment Group is excited to be exclusively recruiting for a Customer Care Specialist for our client in the Construction Industry. This is a fully remote, fixed-term contract opportunity.
Key Responsibilities:
- Provide exceptional customer service, prioritizing the customer experience in all interactions.
- Develop a thorough understanding of NHBC Buildmark Warranty, tolerances, and liability to effectively support customers.
- Utilize industry knowledge to provide expert support to customers, contractors, and housing associations.
- Confidently communicate with customers, contractors, and housing associations via phone and other channels.
- Bonus: Experience with Clixfix is an asset, but not required.
Requirements:
- Self-motivated and detail-oriented individual with excellent communication skills.
- Proficient in the Microsoft Office Package.
- Able to work independently and as part of a team.
About the Opportunity:
- Fully remote work arrangement.
- Fixed-term contract until June 2025.
- Competitive salary range: £28,000-£35,000 per annum.
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