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Customer Service Representative

2 months ago

South West England, United Kingdom Adecco Full time
Customer Service Advisor Opportunity

We are seeking a dedicated and dynamic Customer Service Advisor to join our team at a leading organisation in the customer service industry.

About the Role

As a Contact Centre Advisor, you will be the first point of contact for inbound calls from valued customers. Your main goal will be to resolve their queries and provide excellent support that leaves them with a positive experience.

Key Responsibilities
  • Provide exceptional customer service via phone, ensuring a high level of customer satisfaction
  • Resolve customer queries and issues in a timely and professional manner
  • Work effectively in a fast-paced environment, prioritising tasks and managing multiple inquiries
  • Collaborate with colleagues to achieve team goals and objectives
What We're Looking for

We are looking for a candidate with:

  • Previous customer-facing experience, with a passion for helping others
  • Excellent communication skills, both written and verbal
  • Ability to handle multiple inquiries and prioritise tasks effectively
  • Attention to detail, ensuring accurate and efficient resolution of customer queries
What's In It For You?

This is a temp to perm contract, offering the opportunity to secure a long-term position. You will enjoy a full-time working pattern, Monday to Friday, with employee discounts and well-being support.