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Customer Service Representative

2 months ago

South West England, United Kingdom Elevation Recruitment Group Full time

Elevation Recruitment Group is excited to be exclusively recruiting for a Customer Care Specialist for our client in the Construction Industry. This is a fully remote, fixed-term contract opportunity.

Key Responsibilities:

  • Provide exceptional customer service, prioritizing the customer experience in all interactions.
  • Develop a thorough understanding of NHBC Buildmark Warranty, tolerances, and liability to effectively support customers.
  • Utilize industry knowledge to provide expert support to customers, contractors, and housing associations.
  • Confidently communicate with customers, contractors, and housing associations via phone and other channels.
  • Bonus: Experience with Clixfix is an asset, but not required.

Requirements:

  • Self-motivated and detail-oriented individual with a strong work ethic.
  • Proficient in the Microsoft Office Package.
  • Available for immediate start or short notice.

About the Opportunity:

This is a fantastic chance to join a reputable recruitment agency and contribute to the success of our client in the Construction Industry. If you're a customer-focused professional with a passion for delivering exceptional service, we encourage you to apply.