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Aesthetic Field Service Technician

2 months ago

Guildford, Surrey, United Kingdom Jonas Software Full time
Job Title: Aesthetic Field Service Engineer

CRB Cunninghams, a leading provider of innovative software solutions to the UK state education sector, is seeking a skilled Field Service Engineer to join our team. With over 20 years of experience in delivering cutting-edge solutions, we are the only UK software provider to offer a comprehensive range of identity management, cashless catering, and online payment solutions.

As a Field Service Engineer, you will be responsible for carrying out repairs onsite at locations throughout the UK, identifying and resolving customer issues to ensure complete satisfaction. You will have the opportunity to learn the installation process and progress to becoming a lead engineer, implementing new/upgrading systems and training administrators to the required standard.

Key Responsibilities:
  • Carry out service calls to resolve customer issues.
  • Maintain company vehicles, ensuring they are in good working condition.
  • Be flexible and prepared to take on additional tasks as required by other departments.
  • Provide regular updates to the Engineering Supervisor on progress and relevant issues.
Requirements:
  • Basic IT knowledge, including operating systems and IP configuration.
  • Basic software knowledge, including back office and epos software.
  • Hold a full UK driving licence, which must be clean and valid.
  • Ability to complete all aspects of field service with multiple calls.
  • Understanding of installation requirements, working alongside a lead engineer.
  • Flexibility to work additional hours as required.
About CRB Cunninghams:

We are a company that acknowledges the hard work of our employees while ensuring a suitable work/life balance. Our education solutions are used in over 3,000 schools across the UK to help them run efficient and effective meal and nutritional programs.

This is a fantastic opportunity to join a company that offers ongoing training, career development, and the chance to work with innovative epos and IT equipment.