Aesthetic Field Service Specialist

3 weeks ago

Guildford, Surrey, United Kingdom Premier Technical Recruitment Full time
Job Title: Aesthetic Field Service Engineer

Job Summary:

We are seeking an experienced and self-motivated Field Service Engineer to join our team at Premier Technical Recruitment. As a Field Service Engineer, you will be responsible for providing technical customer service and satisfaction in the Installation, Service, Repair, and Technical Support of automated laboratory equipment associated with Clinical and Industrial markets in the West Sussex / Guildford / Basingstoke region of the UK.

Key Responsibilities:

  • Installation, Planned Preventative Service, Reactive Repair, and Technical Support activities in various customer-facing environments, including hospitals and laboratories, and household name blue chip FMCG clients.
  • Manage vehicle stock inventory efficiently and within guidelines, ensuring activities are completed on time and to the highest levels of accuracy with supporting documentation completed and submitted in accordance with the engineering and service department requirements.
  • Attend training courses to gain or maintain knowledge levels and ensure customers and stakeholders consistently receive the highest levels of service and support.
  • Assist with project work when required to ensure deadlines are achieved and provide customer on-call support as part of the Service Team rota.
  • Ensure compliance with all relevant company policies and applicable industry regulations and legislation, including Health & Safety at Work, at all times.

Requirements:

  • A full UK driving licence.
  • Qualification to at least ONC level or above in a relevant Electrical / Electronic Engineering discipline.
  • 3 or more years' experience gained in a comparable service or maintenance environment, with laboratory or medical equipment experience proving distinctly advantageous.
  • Excellent communication and customer service skills at all levels.

How to Apply:

Please contact the Service Team at Premier Technical Recruitment for further details.

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