Guest Services Coordinator

4 weeks ago


Motherwell, North Lanarkshire, United Kingdom Dalziel Park Hotel Full time
Part-Time Front Desk Associate
Dalziel Park Hotel is a well-established family-owned establishment with a rich history of excellence in the hospitality sector.

We are excited to announce an opening for a Part-Time Front Desk Associate to become a valued member of our team.
Position Title: Part-Time Front Desk Associate Working Hours: 26-28 Hours Compensation: ranges from £6.50-£11.50
Key Responsibilities
  • Greet and welcome guests with a warm and friendly demeanor.
  • Coordinate meetings and manage accommodation arrangements.
  • Answer and redirect phone calls efficiently.
  • Ensure the reception area is tidy and presentable.
  • Facilitate guest check-ins and check-outs smoothly.
  • Organize and manage incoming and outgoing mail.
  • Perform various administrative duties as required.
  • Comply with company policies and health and safety regulations.
  • Handle golf bookings and process payments.
  • Utilize our online system for checking in golfers.
  • Process payments for new memberships and issue necessary tags.
  • Address inquiries related to Golf Memberships and other golf facility questions.

Qualifications Required

  • A minimum of 1 year of experience in a similar reception role.
  • Excellent communication skills, both verbal and written.
  • Strong organizational abilities with keen attention to detail.
  • Capability to remain composed under pressure and manage multiple tasks.
  • Proficient in keyboarding and IT applications.
  • Reliable and punctual.

Employee Benefits

  • Competitive salary with tips during shifts.
  • Opportunities for career advancement.
  • Flexible scheduling options.
  • Access to learning and development programs.
  • Pension plan.
  • 50% discount on meals when dining with friends and family.
  • Complimentary Golf Membership.
  • Discounted Gym membership.
  • Recognition program for long service.
At Dalziel Park Hotel, we offer above National Minimum Wage rates.

We are committed to rewarding our employees, investing in their growth, and providing opportunities for advancement within a dynamic and innovative company.

Join our team and be part of our family-oriented environment.



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