Guest Services Coordinator
4 weeks ago
Dalziel Park Hotel is a well-established family-owned establishment with a rich history of excellence in the hospitality sector.
We are excited to announce an opening for a Part-Time Front Desk Associate to become a valued member of our team.
Position Title: Part-Time Front Desk Associate Working Hours: 26-28 Hours Compensation: ranges from £6.50-£11.50
Key Responsibilities
- Greet and welcome guests with a warm and friendly demeanor.
- Coordinate meetings and manage accommodation arrangements.
- Answer and redirect phone calls efficiently.
- Ensure the reception area is tidy and presentable.
- Facilitate guest check-ins and check-outs smoothly.
- Organize and manage incoming and outgoing mail.
- Perform various administrative duties as required.
- Comply with company policies and health and safety regulations.
- Handle golf bookings and process payments.
- Utilize our online system for checking in golfers.
- Process payments for new memberships and issue necessary tags.
- Address inquiries related to Golf Memberships and other golf facility questions.
Qualifications Required
- A minimum of 1 year of experience in a similar reception role.
- Excellent communication skills, both verbal and written.
- Strong organizational abilities with keen attention to detail.
- Capability to remain composed under pressure and manage multiple tasks.
- Proficient in keyboarding and IT applications.
- Reliable and punctual.
Employee Benefits
- Competitive salary with tips during shifts.
- Opportunities for career advancement.
- Flexible scheduling options.
- Access to learning and development programs.
- Pension plan.
- 50% discount on meals when dining with friends and family.
- Complimentary Golf Membership.
- Discounted Gym membership.
- Recognition program for long service.
We are committed to rewarding our employees, investing in their growth, and providing opportunities for advancement within a dynamic and innovative company.
Join our team and be part of our family-oriented environment.
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