Customer Service Representative
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Dalziel Park Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.
Key Responsibilities
- Guest Services
- Welcome and greet guests, responding to their inquiries and resolving any issues in a professional and courteous manner.
- Assist with check-in and check-out processes, ensuring accuracy and efficiency.
- Provide information and recommendations on hotel amenities, services, and local attractions.
- Administrative Tasks
- Manage and maintain accurate records, including guest information and hotel operations.
- Process payments, handle cash and credit transactions, and maintain a secure and organized cash handling system.
- Perform various administrative tasks, such as data entry, filing, and photocopying.
- Communication and Teamwork
- Communicate effectively with guests, colleagues, and management to ensure seamless operations.
- Collaborate with other departments to resolve issues and improve guest satisfaction.
Requirements
- Experience
- At least 1 year of prior experience as a customer service representative or front desk associate in a similar setting.
- Skills
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Highly organized and detail-oriented, with excellent time management and problem-solving skills.
- Proficient in basic computer software and hardware, including Microsoft Office and hotel management systems.
What We Offer
- Competitive Compensation
- A competitive salary, plus tips while on shift.
- Opportunities for Advancement
- Opportunities for career growth and professional development within our hotel.
- Benefits
- A comprehensive benefits package, including pension scheme and employee discounts.
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Aggregate Industries UK Limited.About the RoleThis is an exciting opportunity to work in a fast-paced environment where collaboration and support are key.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for delivering...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Aggregate Industries UK Limited.About the RoleThis is an exciting opportunity to work in a fast-paced environment where collaboration and support are key.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for delivering...
-
Customer Service Representative
2 weeks ago
Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full timeCustomer Service Representative OpportunityNorth Lanarkshire Council is seeking a skilled Customer Service Representative to join our team in the Customer Service Hub. As a key point of contact for our customers, you will be responsible for responding to a wide range of enquiries related to council services.Key Responsibilities:Respond to customer enquiries...
-
Customer Service Representative
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Hub, you will be responsible for providing exceptional customer service to our clients, responding to a wide range of enquiries related to council...
-
Customer Service Representative
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Hub, you will be responsible for providing exceptional customer service to our clients, responding to a wide range of enquiries related to council...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service Hub as a Customer Service Representative.Key ResponsibilitiesRespond to a wide range of customer enquiries in relation to council servicesProvide excellent customer service and support to customers via telephone, email, and social mediaWork effectively...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service Hub as a Customer Service Representative.Key ResponsibilitiesRespond to a wide range of customer enquiries in relation to council servicesProvide excellent customer service and support to customers via telephone, email, and social mediaWork effectively...
-
Customer Service Representative
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Compass Group UK Full timeCustomer Service AssistantWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Compass Group UK. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:Prepare and present high-quality food and...
-
Customer Service Representative
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Compass Group UK Full timeCustomer Service AssistantWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Compass Group UK. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:Prepare and present high-quality food and...
-
Customer Sales Representative
2 weeks ago
Motherwell, North Lanarkshire, United Kingdom Halfords Full timeCustomer Sales RepresentativeWe're seeking a skilled Customer Sales Representative to join our team at Halfords. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service and support to customersMeet and exceed sales targets through...
-
Customer Service Ambassador
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key...
-
Customer Service Ambassador
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key...
-
Customer Service Ambassador
2 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key...
-
Customer Service Ambassador
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key...
-
Customer Service Ambassador
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key...
-
Customer Service Ambassador
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Aggregate Industries UK Limited Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Asda Express Full timeCustomer Service AssistantWe are seeking a friendly and dedicated Retail Assistant to join our welcoming Retail Forecourt store. As a Retail Assistant, you will have a range of duties from engaging with our customers, delivering a fast and friendly service and working on the till.About the RoleThis is a fantastic opportunity to start your career as a...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Asda Express Full timeCustomer Service AssistantWe are seeking a friendly and dedicated Retail Assistant to join our welcoming Retail Forecourt store. As a Retail Assistant, you will have a range of duties from engaging with our customers, delivering a fast and friendly service and working on the till.About the RoleThis is a fantastic opportunity to start your career as a...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Asda Express Full timeCustomer Service AssistantWe are seeking a friendly and dedicated Retail Assistant to join our welcoming Retail Forecourt store. As a Retail Assistant, you will have a range of duties from engaging with our customers, delivering a fast and friendly service and working on the till.About the RoleThis is a fantastic opportunity to start your career as a...
-
Customer Service Representative
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Asda Express Full timeCustomer Service AssistantWe are seeking a friendly and dedicated Retail Assistant to join our welcoming Retail Forecourt store. As a Retail Assistant, you will have a range of duties from engaging with our customers, delivering a fast and friendly service and working on the till.About the RoleThis is a fantastic opportunity to start your career as a...