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Event Service Attendant

2 months ago

Motherwell, North Lanarkshire, United Kingdom Dakota Eurocentral Full time

Position Overview

Dakota Eurocentral is on the lookout for a vibrant and enthusiastic individual with prior waiting experience to take on the role of Event Service Attendant. This position is essential in providing outstanding service to our guests during various events.

CONTRACT AND COMPENSATION

The role offers a permanent contract with a minimum of 18 hours per week, requiring availability across any three days of the week. Compensation is set at minimum wage, with an additional anticipated tronc amount of £1.50 per hour, paid weekly.

KEY RESPONSIBILITIES

  • Welcome guests as they enter the event spaces.
  • Ensure that all event rooms are consistently prepared with a keen eye for detail.
  • Deliver table service, taking orders and efficiently serving food to guests.
  • Provide exceptional guest service, offering personalized recommendations for dishes and beverages to create memorable dining experiences.
  • Collaborate closely with the Restaurant, Bar, and Kitchen teams to maintain effective communication.
  • Possess thorough knowledge of food and beverage options to enhance guest satisfaction.

EMPLOYEE BENEFITS

Joining Dakota Eurocentral means becoming part of a positive culture with opportunities for ongoing development. Benefits include:

  • 40% discount on stays at any Dakota location.
  • 25% discount on food and beverages at any Dakota venue.
  • Access to an Employee Assistance Program, offering:
    • Free private mental health support and counseling sessions.
    • Video GP consultations and private prescription services.
    • Daily rewards redeemable for shopping vouchers.
  • Discounted gift card platform access.
  • Support from in-house Mental Health Champions.
  • Additional holiday day on the first anniversary of employment.
  • Flexible working options that accommodate family needs.
  • Meals during shifts and provided uniforms.
  • £200 bonus for referring a friend.
  • £10 bonus for positive mentions on review platforms.
  • Free bi-annual eye testing for display screen equipment users.
  • Accredited compliance training upon employment, covering essential topics like Food Hygiene and Health & Safety.
  • Access to a variety of external certified resources through our Learning Management System.
  • A supportive culture for continuous professional development, including annual appraisals and Personal Development Plans.
  • Opportunities for both internal and external training courses, including potential in-house Apprenticeships.

ABOUT DAKOTA EUROCENTRAL

Dakota is a rapidly growing lifestyle brand in the UK, recognized for our chic hotels, lively brasseries, and upscale cocktail bars. Our journey began with two boutique hotels and has expanded into prime city center locations.

We pride ourselves on delivering attentive and genuine guest service, attracting dedicated individuals who strive for excellence. Dakota has consistently been recognized as one of the top employers in the hospitality sector.

APPLICANT REQUIREMENTS

The ideal candidate will possess:

  • A minimum of one year of experience in a hospitality setting.
  • An outgoing personality with strong communication skills.
  • The ability to work efficiently and remain active throughout shifts.
  • A willingness to serve and sell alcoholic beverages.
  • A proactive attitude towards promoting a positive workplace culture.
  • A detail-oriented approach to tasks and pride in their work.
  • Flexibility in shift availability to meet business needs.
  • A genuine interest in our brand and a desire to contribute to our success.

APPLICATION PROCESS

Interested candidates are encouraged to submit their updated CVs. For further information about current opportunities, please visit our Careers page.