Provisioning Coordinator

1 week ago

Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Title: Provisioning Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Corporate Services Trading Limited. As a key member of our team, you will be responsible for managing orders from setup to resolution, ensuring timely and accurate delivery of services to our customers.

Key Responsibilities:

  • Manage orders from setup to resolution, ensuring timely and accurate delivery of services to customers.
  • Coordinate with customers, business partners, and suppliers to resolve order queries and amendments.
  • Provide technical advice to customers, business partners, and internal staff.
  • Place orders on Openreach and other supplier portals.
  • Coordinate jobs and arrange engineer visits.
  • Deal with order rejections and resolve issues.
  • Ensure all systems are kept fully updated for each action and point of customer contact.

Requirements:

  • Excellent telephone manner and communication skills.
  • Ability to manage own workload and prioritize tasks.
  • Previous experience of Microsoft packages.
  • A 'can do' and positive attitude towards work and personal development.

What We Offer:

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days.
  • £500 referral scheme bonus.
  • Professional development to help you achieve your personal goals.
  • Eye care vouchers available and discounted Medicash membership.
  • Sim deals for you and your family/friends.
  • Access to discounts and savings at more than 1,200 retailers.

About Us:

Daisy Corporate Services Trading Limited is a leading provider of telecommunications services. We are committed to delivering high-quality services to our customers and providing a positive work environment for our employees.

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