Location Manager

1 week ago


Bridport, Dorset, United Kingdom Anchor Full time

About the Role

We are seeking a skilled and compassionate Location Manager to join our team at Anchor. As a key member of our housing team, you will play a vital role in ensuring the well-being and satisfaction of our residents.

Key Responsibilities

  • Manage properties and support residents to live independent lives, promoting their physical and emotional well-being.
  • Let properties, manage rent accounts, and address anti-social behavior, ensuring that repairs are carried out efficiently and effectively.
  • Listen to residents' concerns and address issues promptly, maintaining trust and confidence in Anchor.
  • Investigate and resolve complaints, ensuring that residents are informed and satisfied with the outcome.
  • Manage the location's budget and service charge accounts, ensuring that residents' homes are well-maintained and repairs are completed to a high standard.
  • Ensure the location is safe, conducting regular health and safety checks and risk assessments in accordance with policies and procedures.
  • Collaborate with external agencies to provide support to residents with diverse needs, ensuring they access the right services.
  • Connect with residents, promoting inclusion in social events and fostering a sense of community.

What We Offer

  • A rewarding and challenging role in a dynamic and supportive team.
  • Ongoing personal and professional development opportunities.
  • A comprehensive benefits package, including a pension plan, discounts, and financial support.
  • A commitment to diversity, equity, and inclusion, with opportunities to celebrate and promote diversity within the organization.

About Anchor

Anchor is England's largest not-for-profit provider of care and housing for older people. We strive to transform housing and care, ensuring that everyone can have a home where they love living in later life.


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