Customer Service Representative
2 days ago
We are seeking a highly motivated and experienced Customer Service Advisor to join our team at Coulter Elite Resourcing. As a key member of our client-facing team, you will be responsible for building strong relationships with clients, resolving issues, and providing exceptional customer service.
Key Responsibilities:- Contact clients to discuss overdue accounts and negotiate payment arrangements
- Handle payment and service queries over the phone, providing accurate and timely resolutions
- Process debit/credit card payments and complete account adjustments as required
- Maintain accurate records and update the system accordingly
- Proven track record in customer service and issue resolution
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong time management skills and attention to detail
This is a full-time permanent position, working Monday to Friday 9am – 5pm. We offer a competitive salary of £24,000, a profit share scheme, and monthly incentives. If you are a motivated and customer-focused individual looking for a new challenge, please apply.
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Customer Service Representative
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