Sales Floor Manager

3 weeks ago

Bath, Bath and North East Somerset, United Kingdom FatFace Full time

Position: Assistant Store Manager

Location: Bath

Employment Type: Permanent, Full-Time (40 hours)

Are you ready for a new challenge? Recognized in The Sunday Times 2023 Best Places to Work, this is an excellent opportunity to join our team and advance your career.

About Us

For over three decades, we have embraced adventure, laughter, and growth. We believe that life is meant to be enjoyed, especially with those we cherish. Our mission is to infuse style and positivity into our customers' lives through our clothing, actions, and core values.

We are Made for Life. Thoughtful style. Reliable quality. Sustainably sourced. Proud to be a B Corp TM.

We hold equality and inclusion as fundamental standards. We actively promote and foster equality within our workforce, creating an inclusive environment that allows us to connect genuinely with our customers, colleagues, and communities. You will play a vital role in cultivating a workplace free from prejudice, racism, sexism, harassment, bullying, and any other form of marginalization.

Role Overview

Your primary focus will be on customer satisfaction, supporting the Store Manager in effectively managing store operations to enhance profitability through strategic retail planning. You will drive sales, manage expenses, and uphold our brand image through visual merchandising. By fostering a fun and motivating atmosphere aligned with our brand culture, you will aid in team development while ensuring that the highest standards are maintained throughout the store in accordance with company policies.

Key Responsibilities


• Set a positive example by demonstrating outstanding behavior and ensuring brand integrity is upheld at all times.


• Champion customer service excellence to surpass customer expectations.


• Train, mentor, and develop your team, assisting with performance appraisals and reviews for all staff.


• Analyze financial data proactively, leveraging retail strategies and local market insights to maximize sales opportunities and support informed commercial decisions to enhance store performance and exceed key performance indicators.


• Ensure the store operates within budget through effective scheduling, cost management, and crew productivity.


• Utilize strong planning and organizational skills to implement the retail strategy successfully.


• Communicate effectively with Head Office to optimize stock packages as needed.


• Adhere to professional procedures for your team and store, including cash handling, stock management, health and safety, security protocols, and loss prevention (this list is not exhaustive).


• Oversee and implement the visual merchandising standards in line with company expectations, including leading seasonal launches and store layout changes.


• Comply with all company policies and legal obligations, including safety regulations.


• Ensure GDPR compliance to maintain confidentiality at all times.


• In the absence of the Store Manager, assume responsibilities to ensure the ongoing success of the store in terms of sales, standards, and team development.

Essential Competencies


• Deliver exceptional customer service focused on customer needs and satisfaction.


• Align with the company's social and environmental mission, advocating for impactful actions.


• Offer alternative purchasing options for customers across all channels.


• Ensure all team members receive product training and are knowledgeable about our multichannel offerings.


• Promote the FatFace vision and values in-store, keeping customer interests at the forefront of decision-making.


• Provide team members with learning, development, and coaching opportunities to cultivate high-performing teams that reach their full potential.


• Utilize local knowledge and creativity to identify unique sales opportunities.


• Ensure the store operates within budget through effective scheduling, cost management, and crew productivity.

Benefits of Joining Us

  • 25 days of annual leave plus bank holidays.
  • Access to Perkbox, our online platform offering discounts and wellness resources from day one.
  • THRIVE – Our learning management system with thousands of learning resources available from day one.
  • Employee-funded dental insurance.
  • Pension scheme.
  • 24/7 Employee Assistance Program support.
  • Critical illness and death in service coverage for salaried staff.
  • Sick pay allowances.
  • Discounts on O2 mobile plans.
  • Contributions for eye tests and glasses (for qualifying roles).
  • Sabbatical leave based on service length.
  • Enhanced family-friendly policies, including maternity leave.
  • Referral bonuses for recommending friends.

If this opportunity resonates with you, we encourage you to consider applying.

  • Shop Floor Manager

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Prospero Health and Social Care Full time

    Job Summary:We are seeking a highly skilled and experienced Retail Shop Manager to join our team at Prospero Health and Social Care. As a Retail Shop Manager, you will be responsible for the day-to-day operations of our retail shop, ensuring that it runs smoothly and efficiently.Key Responsibilities:Manage the shop floor, including staff supervision and...

  • Sales Account Manager

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Potential in SalesThis is a genuine client relationship management role that offers a unique blend of sales and account management responsibilities. As a Sales Account Manager, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving revenue growth.Our client is a...

  • Area Sales Manager Ceramic Tiles

    1 day ago

    Bath, Bath and North East Somerset, United Kingdom Mitchell Maguire Full time

    Job Title: Specification Sales Manager Ceramic Tiles**Job Summary:**We are seeking a highly motivated and experienced Specification Sales Manager to join our team at Mitchell Maguire. As a key member of our sales team, you will be responsible for promoting a manufactured range of wall and floor ceramic tiles to architects, interior designers, and...

  • Area Sales Manager Ceramic Tiles

    1 day ago

    Bath, Bath and North East Somerset, United Kingdom Mitchell Maguire Full time

    Job Title: Specification Sales Manager Ceramic Tiles**Job Summary:**We are seeking a highly motivated and experienced Specification Sales Manager to join our team at Mitchell Maguire. As a key member of our sales team, you will be responsible for promoting a manufactured range of wall and floor ceramic tiles to architects, interior designers, and...

  • Territory Sales Manager

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Mitchell Maguire Full time

    Area Sales Manager - Ceramic TilesPosition Overview:We are seeking a dedicated Area Sales Manager specializing in ceramic tiles to oversee the South West & South Wales region. This role is pivotal in driving specification sales and fostering relationships within the industry.Key Responsibilities:- Engage in specification sales for a premium range of wall and...

  • Deputy Manager

    3 days ago

    Bath, Bath and North East Somerset, United Kingdom Zachary Daniels Recruitment Full time

    Job Summary:Zachary Daniels Recruitment is seeking a highly motivated and experienced Assistant Manager to join our team in Bristol. As a key member of our retail operations team, you will be responsible for driving sales, providing exceptional customer service, and managing a team to achieve high levels of sales and service.Key Responsibilities:Manage the...

  • Deputy Manager

    4 days ago

    Bath, Bath and North East Somerset, United Kingdom Zachary Daniels Recruitment Full time

    Job Summary:Zachary Daniels Recruitment is seeking a highly motivated and experienced Assistant Manager to join our team in Bristol. As a key member of our retail operations team, you will be responsible for driving sales, providing exceptional customer service, and managing a team to achieve high levels of sales and service.Key Responsibilities:Manage the...

  • Regional Sales Executive

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Mitchell Maguire Full time

    Specification Sales Lead - Ceramic FlooringPosition Overview:As a Specification Sales Lead for Ceramic Flooring, you will play a pivotal role in promoting a diverse range of wall and floor ceramic tiles within the construction sector.Industry Focus:This position encompasses various sectors including Wall Tiles, Floor Tiles, Ceramic Products, Interior...

  • Assistant Retail Manager

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom The Entertainer Full time

    About The EntertainerThe Entertainer is a leading independent toy retailer with a strong presence in the UK and internationally. As a family-run business, we pride ourselves on our commitment to providing exceptional customer service and creating a fun and engaging shopping experience for our customers.Job SummaryWe are seeking an experienced and motivated...

  • Showroom Manager

    16 hours ago

    Bath, Bath and North East Somerset, United Kingdom HSL Chairs Full time

    Job SummaryThe Showroom Manager is a key leadership role responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing sales team in a retail showroom environment.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow revenueLead and motivate a team of sales professionals...

  • Showroom Manager

    19 hours ago

    Bath, Bath and North East Somerset, United Kingdom HSL Chairs Full time

    Job SummaryThe Showroom Manager is a key leadership role responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing sales team in a retail showroom environment.Key ResponsibilitiesDevelop and execute sales strategies to achieve sales targets and grow revenueLead and motivate a team of sales professionals...

  • Specification Sales Leader

    3 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Mitchell Maguire Full time

    Area Sales Manager - Ceramic TilesPosition Overview: As a Specification Sales Manager for Ceramic Tiles, you will be responsible for driving sales and generating specifications within the ceramic tile sector.Industry Focus: This role encompasses various sectors including Wall Tiles, Floor Tiles, Interior Building Products, and Building Materials, with a...

  • Client Relationship Manager

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Potential in SalesThis is a genuine client relationship management role that offers a unique blend of sales and account management responsibilities. As a Sales Account Manager, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving revenue growth.Our client is a...

  • Client Relationship Manager

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Potential in SalesThis is a genuine client relationship management role that offers a unique blend of sales and account management responsibilities. As a Sales Account Manager, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving revenue growth.Our client is a...

  • Sales Representative

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Shoe Sensation Full time

    We are seeking an energetic and dependable individual to join our sales team at Shoe Sensation. As a Sales Associate, you will be responsible for providing excellent customer service and selling shoes, apparel, and accessories to customers.Key Responsibilities:Greet customers and guide them through their shopping experience.Sell shoes, apparel, and...

  • Sales Representative

    4 days ago

    Bath, Bath and North East Somerset, United Kingdom Shoe Sensation Full time

    We are seeking an energetic and dependable individual to join our sales team at Shoe Sensation. As a Sales Associate, you will be responsible for providing excellent customer service and selling shoes, apparel, and accessories to customers.Key Responsibilities:Greet customers and guide them through their shopping experience.Sell shoes, apparel, and...

  • Management Accountant Part Time, Hybrid

    1 day ago

    Bath, Bath and North East Somerset, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency, renowned for its commitment to delivering exceptional services to a diverse range of clients. The company takes pride in its strong community presence and dedication to ensuring employee satisfaction.Job OverviewAs a Management Accountant, you will oversee accounting operations and...

  • Management Accountant Part Time, Hybrid

    1 day ago

    Bath, Bath and North East Somerset, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency, renowned for its commitment to delivering exceptional services to a diverse range of clients. The company takes pride in its strong community presence and dedication to ensuring employee satisfaction.Job OverviewAs a Management Accountant, you will oversee accounting operations and...

  • Part Time Sales Associate

    5 days ago

    Bath, Bath and North East Somerset, United Kingdom Shoe Sensation Full time

    We are seeking an energetic and dependable individual to join our sales team at Shoe Sensation. As a Sales Associate, you will be responsible for providing exceptional customer service and selling shoes, apparel, and accessories to customers.Key Responsibilities:Greet customers and guide them through their shopping experience.Sell shoes, apparel, and...

  • Part Time Sales Associate

    4 days ago

    Bath, Bath and North East Somerset, United Kingdom Shoe Sensation Full time

    We are seeking an energetic and dependable individual to join our sales team at Shoe Sensation. As a Sales Associate, you will be responsible for providing exceptional customer service and selling shoes, apparel, and accessories to customers.Key Responsibilities:Greet customers and guide them through their shopping experience.Sell shoes, apparel, and...