Senior Administrator

2 days ago

Redditch, Worcestershire, United Kingdom Broadstone Full time

About the Role

We are seeking a highly skilled and experienced Senior Administrator to join our team at Broadstone. As a Senior Administrator, you will play a key role in supporting our clients with their GMP reconciliation and equalisation work.

Key Responsibilities

As a Senior Administrator, your key responsibilities will include:

  • Working closely with our administration teams to assist with GMP reconciliation and equalisation work
  • Performing pension scheme calculations and maintaining membership records on our administration system
  • Dealing with queries from clients, employers, and trustees by phone, email, and letter
  • Liaising with HM Revenue and Customs and sorting and filing client documentation
  • Ensuring that all work that leaves the team is of a high standard and meeting service level standards for clients
  • Attending Trustee meetings and other client meetings as required

Requirements

To be successful in this role, you will need to have:

  • A good understanding of GMP reconciliation and/or pension scheme administration
  • An analytical and numerical ability, with the ability to analyse, evaluate, and interpret data
  • Good communication skills, both verbal and written
  • Ability to work on own as well as a member of a team
  • Experience of supervising and mentoring junior staff
  • Delegation skills, with the ability to distribute work to others

Technical Knowledge and Professional Qualifications

We are looking for someone with a good understanding of GMP reconciliation and/or pension scheme administration, as well as a good analytical and numerical ability. You will also need to have good communication skills, both verbal and written, and the ability to work on own as well as a member of a team.

Overarching Obligations

We are committed to achieving a good standard of ethical behaviour and complying with our regulatory obligations. As a Senior Administrator, you will be expected to engage and deal with other parties subject to appropriate standards and in compliance with the requirements of The Bribery Act 2010.

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