Operations Coordinator

1 week ago


Newcastle upon Tyne, United Kingdom Progroup Recruitment Limited Full time
Job Title: Scheduler

Location: Newcastle

Salary: £12.50 per hour | Annual: £23,796 - £26,000 (£24,796 - £28,000 OTE with monthly bonus)

Job Overview:

We are seeking a detail-oriented Scheduler to coordinate fire door and fire stopping jobs, working closely with tenants, housing managers, and field operatives to ensure efficient scheduling and route planning.

Key Responsibilities:
  • Schedule appointments with tenants via phone, text, and letters.
  • Update CRM with appointment details and tenant information.
  • Communicate access details to field operatives.
  • Create job calls for new contracts.
  • Coordinate with housing managers on common area access.
  • Plan daily routes for engineers and ensure a full schedule.
Requirements:
  • Strong organisational and administrative skills.
  • Experience with CRM systems.
  • Excellent communication and problem-solving abilities.
  • Good knowledge of UK geography and logistics.
Benefits:
  • 23 days holiday (excluding bank holidays), with potential to increase to 25 days.
  • Employee Assistance Programme with 24/7 support, including counseling sessions.
  • 24/7 access to an online GP service.
  • Health and well-being cash plan covering optical, dental, physiotherapy, and more.
  • Personal accident cover and access to an employee discount platform.
Schedule:

Monday to Friday, no weekends.

Bonus:

Opportunity for monthly bonus


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