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Operations Coordinator

2 months ago


Newcastle upon Tyne, United Kingdom Saddle Skedaddle Full time

Market leading tour operator looking for a sound, effective communicator and highly motivated, well-organised person to join our operations team. Must have a sharp eye for detail, confident and positive phone manner, solid grasp of numbers, and be efficient with IT systems.


Responsibilities

  • Carrying out operational admin for UK activities and UK based holidays
  • Processing and managing accommodation reservations
  • Booking suppliers and maintaining key business relationships
  • Making payments, monitoring trip costs and keeping accurate records
  • Implementing the Operations Tools in organising and finalising UK holidays
  • Assisting in the effective management of resources for UK holidays
  • Ensuring efficient and safe operation of UK based holidays
  • Continuous improvement of and adherence to clear operating SOPs for UK operations
  • Contribute to Skedaddle best practices and projects as necessary


Qualifications

  • Degree educated
  • At least 1 year experience in an operations or logistics coordination role, preferably in travel/tourism/hospitality/events work
  • Experience managing supplier relationships and payments/accounts
  • Experience working with and maintaining databases
  • Some knowledge and experience with cycling is helpful