Business Operations Coordinator

3 days ago

Bristol, Bristol, United Kingdom Sirona care & health CIC Full time
About the Role

We are seeking a highly skilled and experienced Business Operations Coordinator to join our team at Sirona care & health CIC. As a key member of our operational management team, you will play a vital role in supporting the delivery of high-quality services to our service users.

Key Responsibilities
  • Provide administrative support to the ALDH Service Manager, including diary management, meeting organization, and coordination of key areas of work.
  • Collate and report quality assurance data and key performance indicators, ensuring timely and accurate reporting.
  • Support project management activities, including monitoring of existing contracts, service redesign, and ongoing development of the service.
  • Lead on governance matters, ensuring timely review of service-specific documentation and supporting with minutes and action plans.
  • Act as a wider member of the ALDH service operational management team, providing key support and coordination.
  • Manage the ALDH administrative team, including responsibility for admin service delivery and transformation, supporting quality, continuity, and innovation.
  • Line manage the identified Band 4s and support them with line management, supervision, training, and support of the wider admin team as required.
  • Be responsible for administrative workforce planning and recruitment, and the governance of the administrative team, including managing incidents, complaints, and risks.
Requirements
  • Education to degree level or equivalent level qualification.
  • Significant practical demonstrable experience in a wide range of relevant administrative procedures and computer software.
  • Evidence of undertaking personal/professional development.
  • Range of advanced administration and IT skills, including electronic communication, creation of templates, reports, Excel, and databases; numeracy skills.
  • Knowledge of how to line manage, train/mentor, develop, and coach others effectively.
  • Collating and producing data/information in a reader-friendly way.
  • Effective interpersonal and written communication skills.
  • Able to show resilience under pressure, with access to appropriate support.
About Us

Sirona care & health CIC is a leading provider of adult and children's community services in England. We are committed to delivering high-quality services that make a real difference to the lives of our service users. We value our staff and offer a range of benefits, including Agenda for Change salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners, and communities we serve.

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