Retail Store Manager
7 days ago
As a key member of our team, the Store Manager will play a vital role in driving the success of our stores. This is an exciting opportunity to join a leading specialist retailer of greeting cards, dressings, and gifts, with a strong focus on customer experience and colleague development.
Key Responsibilities- Store Operations: Oversee the day-to-day running of the store, ensuring a high level of customer satisfaction and commercial growth in line with our 5-year strategy.
- Colleague Development: Coach, train, and develop colleagues within the store, identifying and harnessing their strengths and building on development areas.
- Team Leadership: Recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants, ensuring they reflect our values and behaviours and possess the required skill set to meet our business needs.
- Commercial Decision Making: Make informed decisions around stock availability and merchandising, driving sales and revenue growth.
- Performance Management: Provide constructive and beneficial feedback to the store team, District, and Regional Managers, identifying areas for improvement and opportunities for growth.
- Industry Expertise: Leverage previous experience as a store manager within a retail environment, working collaboratively with wider stakeholders across the business.
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. We are committed to providing a wide range of benefits to support our colleagues' physical, mental, and financial well-being.
What We Offer- Colleague Discounts: 25% discount in-store and online.
- Financial Wellbeing Support: Financial Education Tools, Salary Advance, and access to a virtual internal network for learning.
- Seasonal Incentives: Opportunities to earn additional rewards and recognition.
- Retail Management Apprenticeship Programmes: Access to local providers and a virtual internal network for learning.
- Discounts and Perks: Discounts across 100's of UK retailers and access to Employee Assistance Programme.
- Enhanced Family Leave: Support for colleagues' family needs.
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