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Administrative Assistant

2 months ago

Canterbury, Kent, United Kingdom Sanctuary Group Full time

About the Role

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Sanctuary Group. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our residents, relatives, and visitors.

Key Responsibilities

  • Provide a warm and welcoming experience for all visitors, residents, and relatives
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage administrative tasks, including data entry, filing, and record-keeping
  • Collaborate with colleagues to ensure seamless communication and service delivery
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • Excellent communication and interpersonal skills
  • Strong administrative skills, including proficiency in Microsoft Office
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive and helpful attitude, with a focus on delivering exceptional customer service

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to make a real difference in the lives of our residents and their families

Why Work for Us?

At Sanctuary Group, we are committed to providing high-quality care and services to our residents and their families. We believe in the importance of delivering exceptional customer service and creating a positive and supportive work environment. If you share our values and are passionate about making a difference, we would love to hear from you.