Administrative Assistant

2 months ago


Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Kent & Medway NHS & Social Care Partnership Trust. As an Administrative Assistant, you will play a vital role in supporting our clinical team and ensuring the smooth operation of our administrative functions.

Key Responsibilities
  • Administrative Support: Provide administrative support to the clinical team, including taking and screening phone calls, managing the admin mailbox, and responding to emails.
  • Minute Taking: Take accurate and detailed minutes of meetings, ensuring that all actions and decisions are recorded and followed up.
  • Patient Record Management: Use the patient record system RIO to manage patient records, including updating patient information and maintaining accurate records.
  • Communication: Communicate effectively with patients, staff, and external agencies, providing excellent customer service and ensuring that all interactions are professional and courteous.
  • Other Administrative Tasks: Perform other administrative tasks as required, including data entry, filing, and maintaining accurate records.
Requirements
  • Qualifications: GCSE in Maths and English or equivalent, and NVQ Level 3 Business Administration or equivalent.
  • Skills and Experience: Excellent communication and interpersonal skills, with experience of working in a clinical or administrative environment. Knowledge of Microsoft Office packages and experience of patient management systems, preferably RiO.
  • Personal Qualities: A professional and flexible attitude, with the ability to work under pressure and prioritize tasks effectively. Empathy and compassion, with a commitment to providing excellent customer service.
About Us

Kent & Medway NHS & Social Care Partnership Trust is a leading provider of mental health, learning disability, and specialist services in the UK. We are committed to providing high-quality care to our patients and their families, and we are seeking a dedicated and motivated Administrative Assistant to join our team.



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