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Associate, Client Solutions Expert

2 months ago


London, Greater London, United Kingdom GLG Full time

We are seeking a highly motivated and detail-oriented Client Solutions Associate to support our PSF business in EMEA. As a key member of our team, you will play a critical role in driving our business forward and delivering exceptional client experiences.

Key Responsibilities:

  • Support client-facing team members on various aspects of client projects and network engagement.
  • Recruit new experts to join our insight network through targeted lead generation and timely outreach.
  • Build your understanding of client strategies, industry sectors, and value chains to identify and vet the best experts for client projects.
  • Schedule and confirm critical calls and meetings between clients and network members.
  • Proactively engage with network members to understand their expertise and gauge their fit for client projects.
  • Collaborate closely with client-facing team members to expand projects and rescope recruiting populations.
  • Learn and uphold our compliance policies and procedures to protect the integrity of client engagements.

What You Will Learn:

  • Excel in a fast-paced, phone-based environment that demands attention to detail and prioritization of multiple workflows.
  • Develop strong, transferable business skills, including communication, time management, negotiating, problem-solving, project management, research, and achieving targets.
  • Collaborate with colleagues on and across regional and global teams to contribute to revenue and commercial success.
  • Mentor future GLG Associates as you become tenured and proficient in your role.

Requirements:

  • Confident and strong communication (oral and written), interpersonal skills, and motivation to work in a collaborative team environment.
  • Ability to work responsibly and manage multiple, simultaneous tasks and prioritize effectively.
  • High motivation to exceed personal targets and achieve commercial success.
  • Strong problem-solving skills and ability to quickly digest and implement feedback and coaching.
  • Eagerness to learn about new topics, industries, and companies.
  • Confident communicator in German (business level) and English.