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Operations Coordinator

2 months ago

Edinburgh, Edinburgh, United Kingdom David Lloyd Clubs Full time
About the Role

We are seeking a highly motivated and enthusiastic Operations Assistant to join our team at David Lloyd Clubs. As an ambassador for our Club, you will provide exceptional customer service to our members, ensuring a positive experience every day, 7 days a week.

Key Responsibilities
  • Support all departments with activities such as cleaning, opening and closing tasks, greeting members, and assisting team members as needed.
  • Act as a point of contact for members, responding to their queries and resolving any issues in a professional and courteous manner.
  • Contribute to the overall smooth operation of the Club, ensuring that all areas are maintained to a high standard.
Benefits
  • Free Club Membership for you and your family.
  • Discounts on our products and services, including swimming and tennis lessons, personal training, and food and drinks.
  • Opportunity for advancement and career progression within the company.
  • Access to our Benefits Suite, including a range of perks and rewards.
Requirements
  • Previous experience in a customer-facing role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and members.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Desirable: Emergency response or level 2 health and fitness coach qualification.