Food and Beverage Team Member

7 days ago


Worcester, Worcestershire, United Kingdom The National Trust Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at Croome Estate, a 730-acre estate in Worcestershire. As a Food and Beverage Team Member, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities
  • Welcome and look after our visitors, providing a warm and welcoming atmosphere
  • Prepare and serve food and drinks to a high standard, ensuring that all displays and signs are accurate and visually appealing
  • Work collaboratively with the kitchen team to prepare food and maintain high standards of food safety and presentation
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
What We Offer

We offer a range of benefits, including:

  • A competitive hourly rate of £11.50
  • A flexible 0-hour contract, with the opportunity to work up to 3 or 4 days a week
  • A comprehensive induction and training program, including allergen and food safety training
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service
Requirements

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. You will have:

  • Excellent communication and interpersonal skills
  • A strong attention to detail and ability to work in a fast-paced environment
  • A willingness to learn and develop new skills
  • A flexible and adaptable approach to work
About Us

The National Trust is a charity that protects and preserves historic sites and green spaces across the UK. We are committed to creating an inclusive and diverse workplace, where everyone feels valued and supported. We offer a range of benefits and opportunities for professional development, and we are proud to be a Disability Confident employer.



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