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Front of House Team Member
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Front of House Team Member
2 months ago
Job Summary:
We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Worcester. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and exceeding their expectations.
- Work collaboratively with the housekeeping team to ensure that rooms are clean and ready for guests.
- Prepare and serve food and beverages to guests, using our menu and drinks options.
- Manage cash and card transactions accurately and efficiently.
- Contribute to a positive and inclusive team culture, supporting colleagues and promoting a safe and respectful work environment.
What We Offer:
- A competitive hourly rate, with opportunities for career progression and professional development.
- A comprehensive training program, including on-the-job training and coaching.
- A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on food, travel, and other products.
- A supportive and inclusive work environment, with opportunities to build relationships with colleagues and guests.
About Us:
Whitbread is a leading hospitality company, with a portfolio of brands including Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.