Driver Assistant Mobile Libraries

1 month ago


Melton Mowbray, Leicestershire, United Kingdom East Riding of Yorkshire Council Full time
About the Role

We are seeking a proactive and outgoing team member to deliver our streamlined mobile library service from our headquarters at Melton.

As a key member of our team, you will be responsible for delivering a professional, high-quality, customer-focused mobile library and information service for local residents.

Key Responsibilities
  • Undertake daily compliance checks on the vehicle.
  • Drive a mobile library and maintain the service to the published schedule.
  • General safety of the public on and around the vehicle.
  • Front-line counter duties, including enquiry work using book-based and online resources.
  • Assist the public to make full use of the mobile library service.
  • Contribution to and participation in activities and events for adults and children.
  • Shelving and maintenance of stock and general day-to-day administration.
Requirements
  • Excellent customer care skills and a genuine enthusiasm for working with all age ranges and sectors of the public.
  • The ability to deliver high levels of customer satisfaction by responding to individual and diverse customer needs in a timely and sensitive manner.

The role can be physically demanding, especially when single-staffing. You will be driving around the East Riding, assisting customers, moving library stock to and from shelves, restocking display areas, and loading/unloading crates of library materials. Stock work is a key responsibility of this post.



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