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Mobile Library Service Assistant
2 months ago
We are seeking a proactive and outgoing team member to deliver our streamlined mobile library service from our headquarters at Melton.
As a key member of our team, you will be responsible for delivering a professional, high-quality, customer-focused mobile library and information service for local residents.
Key Responsibilities- Undertake daily compliance checks on the vehicle.
- Drive a mobile library and maintain the service to the published schedule.
- Ensure the general safety of the public on and around the vehicle.
- Provide front-line counter duties, including enquiry work using book-based and online resources.
- Assist the public in making full use of the mobile library service.
- Contribute to and participate in activities and events for adults and children.
- Shelve and maintain stock, and perform general day-to-day administration.
- Excellent customer care skills and a genuine enthusiasm for working with all age ranges and sectors of the public.
- The ability to deliver high levels of customer satisfaction by responding to individual and diverse customer needs in a timely and sensitive manner.
The role can be physically demanding, especially when single-staffing. You will be driving around the East Riding, assisting customers, moving library stock to and from shelves, restocking display areas, and loading/unloading crates of library materials. Stock work is a key responsibility of this post.
